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Wisconsin Responsible Beverage Server Training

This course provides you with the necessary knowledge and techniques you need to be a responsible...

Price:  $14.95
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   Online Interactive  | CREDIT HOURS: 4 | Recommended Course Recommended Course


This course provides you with the necessary knowledge and techniques you need to be a responsible seller of alcohol. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second-party sales; and how to refuse a sale.

Course Requirements

Regulator Contact Information:

Wisconsin Responsible Beverage Server Training Wisconsin Department of Revenue Alcohol and Tobacco Enforcement Section

Wisconsin Department of Revenue Alcohol and Tobacco Enforcement Section 
Website URL:  
Email Address: 
Mail Stop 6-40 P.O. Box 8933 


Individuals serving and / or selling alcohol to the public,

End of Course Instructions

Upon completion of the course, your certificate of completion will be available for download.

Quiz Information

Each quiz must be passed with a 70% or higher to move to next lesson.

Approved Course Hours


Course Name Course Delivery Credit Hours Credit Type Currency
Price # of Users  
Wisconsin Responsible Beverage Server Training 4 hrs Certificate USD $ $14.95

After completing this course, the student will be able to:

  • Describe alcohol use.
  • Recognize the effects of alcohol.
  • Identify the seller's role in the enhancement of public safety.
  • Discuss the seller's responsibilities and obligations under the law.
  • Define blood alcohol concentration and how it is calculated.
  • Describe the effects of mixing alcohol with other drugs.
  • Recognize intoxicated individuals.
  • Refuse a sale to someone with little conflict.
  • Prevent disturbances in the establishment and handle difficult situations.
  • Check IDs accurately, and recognize clues for when an individual is using a fake ID.
  • Recognize second-party sales.
  • Describe second-party sales and how to prevent them.
  • Discuss the unique challenges in carding for tobacco.
  • Identify Wisconsin tobacco-related laws and regulations


Lesson 1: Introduction

Lesson 2: How Alcohol Affects the Body

Lesson 3: Recognizing Intoxicated Customers

Lesson 4: Preventing Disturbances

Lesson 5: Minors and Liability

Lesson 6: How to Refuse a Sale

Lesson 7: Wisconsin Alcohol Laws

Lesson 8: Tobacco Sales and Wisconsin Law

The final exam must be successfully passed with a 70% or higher to receive the certificate of completion.

  • Overall, I think the course works great. Everything is explained in simple English and the voiceover is wonderful.Lori Ann Leonard
    Employee Benefits Specialist
  • Just wanted to drop you a quick email to say thanks for providing a great online learning environment.Thanks,
    Vince Gortner
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