This course provides you with the necessary knowledge and techniques you need to be a responsible seller of alcohol. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second-party sales; and how to refuse a sale.
|Certification: 4.0 Credit(s)|
After completing this course, the student will be able to:
Upon successful completion of the course, you will be able to print your certificate of completion from your training page.
Lesson 1: Introduction
Lesson 2: How Alcohol Affects the Body
Lesson 3: Recognizing Intoxicated Customers
Lesson 4: Preventing Disturbances
Lesson 5: Minors and Liability
Lesson 6: How to Refuse a Sale
Lesson 7: State of Illinois Alcohol-Related Laws
Each quiz must be passed with a 70 percent or higher before you can proceed to the next lesson.
The final must be passed with a 70 percent or higher.