Conflict is inevitable whenever people work together, especially in the high-pressure, fast-paced food and beverage industry. Many conflicts can be prevented with thorough job applicant screening and hiring experienced people with the right attitude who will fit into the culture of your establishment. A well thought out new hire training and orientation program can also stop conflicts before they start.
But conflict in a system of interrelated teams can be especially damaging and have unforeseen ripple effects. Employ these tactics to manage employee conflict and maintain a welcoming environment.
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