Engagement and Retention Personal Behaviors and Conduct

Personal Behaviors and Conduct

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This Package Contains Courses - See More
  • Course Delivery: On Demand
  • Duration: 7
  • Language: English
  • Audience:

    Individual Contributors

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Vado is a Project Management Institute (PMI) Registered Education Provider (R.E.P.) This course has been approved for (Number of hours listed in duration field, currently) credit hours for project managers looking to maintain their certification.


Individuals strengthen their personal conduct and behaviors to become individuals with character and integrity in the workplace.


Course Objectives

After completing this course you will be able to:

  • Manners and Courtesy at Work
  • Developing an Attitude to Learn
  • Increase Your Objectivity
  • Do You Overreact
  • Persevere During Setbacks
  • Being Consistent with Company Values
  • Don’t Jump to Solutions

Topics Covered

Manners and Courtesy at Work

While perhaps its not the most common development topic, manners at work really matter. How we conduct ourselves within the workplace, as well as during our interactions with others, play a significant role in our overall success. When we are courteous and considerate of those around us, people tend to enjoy working with us, are more helpful, and become more engaged in our projects and assignments. This leads to greater personal success due to the supportive team around us.

For this course you will review the Workplace Manners and their definitions. You will then assess your current actions and behaviors and identify what you should continue doing, what you should do less of, and what you could do more of.

By completing this course, you will:

  • Know how to evaluate your level of manners and courtesy at work

Developing an Attitude to Learn

There are a lot of things we need to do to be successful at work, and yet one essential component to our success may not always get our attention. We need to learn. No matter how experienced or successful we may be, each of us must continually grow and develop to increase our ability to perform our job, as well as prepare us for the next assignment, task or future position.

This course provides a process to check if you are on the right development track, making sure you are doing the right things to display that attitude to learn so greatly valued and sought after by managers and companies alike.

By completing this course, you will:

  • Be able to determine if you display an attitude to learn

Increase Your Objectivity

As an individual contributor, one of the things you need to do is effectively work with others. No matter how big your team may be, each of us must interact, communicate, and work well with others. Yet sometimes we become so focused on our own work, and how our team can help us, that we forget others are looking at us in the same way. Our co-workers also want to know we will contribute to their success by being an effective, contributing member of the team.

This course provides a process use in situations when there is a problem to solve, you are trying to understand a subject better, or you need to make a decision. In these situations you may be working on your own or with others.

By completing this course, you will:

  • Be able to increase objectivity by identifying various perspectives of the same situation

Do You Overreact

If you believe you tend to overact in stressful situations, then it would certainly benefit you to tackle this issue. Whether you realize it or not, others notice these reactions and behaviors, and may be uncomfortable working with you, especially during challenging situations. If this is the case, its not good. Do yourself and your career a favor and work to get your emotions under control. You will love being able to better handle stressful situations, and will find this is great for you and great for others.

This course provides a process to help assess how you react to stressful situations. Pinpointing the specific actions that may be creating a problem will help you understand exactly what needs to be improved.

By completing this course, you will:

  • Be able to determine if you tend to overreact to stressful and difficult situations

Persevere During Setbacks

Persevering when bad things happen isnt always easy. Sometimes the negative event seems too big to overcome, causing us to get stuck and to not move forward. Other times our emotions get the better of us and cloud our judgment. This is not uncommon and can happen to the best of us. Yet, we must move on, we must persevere. And if we are at work, we must move forward quickly and competently, learning from the situation and solving for it in the best way we can.

Learning and applying a technique to help you continue in the face of adversity is beneficial. Not only does it help in our current job, it also helps build our reputation as someone who is steady and capable of handling difficult situations a plus for anyone wanting to make a future career move.

By completing this course, you will:

  • Know how to persevere in the face of setbacks

Being Consistent with Company Values

Values, or what we believe, are important. They guide our behaviors and actions in everything we do. This is true at work and within our personal lives. People get a sense of the type of person we are and what we believe by our interactions and how we treat others.

Therefore it is critical your actions are consistent with the company values. When your actions are consistent with the company values, you increase your contribution to the team and company, and deliver work at a higher level of performance.

By completing this course, you will:

  • Be able to increase the consistency between your actions and the company values

Dont Jump to Solutions

To be successful in any role, we must be able to solve problems and challenges. No matter what we do, each of us at times face projects that run into trouble, customers who become dissatisfied, or products that dont work as they should. The more efficient and effective we are in solving these issues, the more successful we will be at work.

The purpose of this course is to help you when a problem or challenge arises, you will use this process on an as needed basis. To help you get ready for that unexpected moment (problems are rarely planned), we suggest you review this action a few times, mentally rehearse using the technique, and review it after you have dealt with a challenge to see how you did.

By completing this course, you will:

  • Know how to spend time asking questions before immediately jumping to solutions

Subject Matter Expert

Vado offers 350+ employee soft skill and management development e-learning courses that is “changing the face of learning” with course design that includes the following elements:

Development Happens on the Job. Research shows that 70% of development happens on the job, and Vado is the only off the shelf e-learning courseware provider that helps the learner apply on the job through step by step instructions.

Chucked Learning. Some call it granular, others call it chunked, microlearning or learning bursts . They mean the same thing – learners want short learning courses. Study after study shows that taking in information in small bite sized chunks leads to increased learner retention. The market has been recognizing this trend toward shorter and shorter learning courses and have shortened e-learning courses from 4 hours to 1 hour to 30 minutes. Our learning content takes this trend to the next step to meet the demands of learners.

Video. In their personal life, employees learn new information by watching videos and they have come to expect that on the job. All of Vado’s courses start with a short instructional video. And the videos are in high definition for a better learner experience.

Optimized for the mobile learner. Mobile means two things: technology and the learner experience. Vado’s learning content is optimized for both meanings. From a technology standpoint, all 300+ courses are viewable from all hand held devices. From a learner experience perspective, small bite sized videos fit the mobile learners’ requirement of not having to complete long courses on their hand held device.

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