This course introduces the concept of workplace bullying. There are many types of bullies and they employ drastically different techniques. In this course, you will learn how to recognize different types of bullying, as some types are more subtle. You will also learn how to engage a bully and if necessary, take the proper steps to expose them.
At the conclusion of this course, you will be able to:
- Describe common attributes of a workplace bully
- Identify bullying types
- Recognize a bully
- Identify if you or a co-worker is being bullied
- Apply tension-diffusing techniques when engaging a bully
- Outline how to document a pattern of abuse when exposing a bully
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