HR, Ethics, & Compliance Business Ethics - Advanced: Managers Appropriately Handling Employee Concerns (Compliance Snapshot)

Business Ethics - Advanced: Managers Appropriately Handling Employee Concerns (Compliance Snapshot)

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Description

This course introduces tips and techniques to assist in the appropriate handling of employee concerns and complaints. Some concerns are more serious than others, but in this course you will learn how to make employees feel more at ease voicing their concerns. You will also learn how best to react and respond to any type of concern or complaint that might arise in the workplace.

 

Course Objectives

At the conclusion of this course, you will be able to:
- Summarize common employee concerns
- Recognize what's at stake for employees when they voice their concerns
- Describe how employee voice can be made more effective
- Apply active listening techniques
- React properly when approached by an employee with a complaint
- Devise proper and fitting solutions for employee complaints

 

Prerequisites

n/a

5 3 Reviews 4184 Student Enrollments
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Yunus Adil

Nellore, Andhra Pradesh

Business Ethics - Advanced: Managers Appropriately Handling Employee Concerns (Compliance Snapshot)

Good Information was being provided in this course about how to deal with the employees being their Manager.

Brendan

Harleysville, PA

Business Ethics - Advanced: Managers Appropriately Handling Employee Concerns (Compliance Snapshot)

good program

Sherri

Diboll, TX

Business Ethics - Advanced: Managers Appropriately Handling Employee Concerns (Compliance Snapshot)

This course was interesting and helpful

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