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CompTIA A+ Certification 2012 Exam Objectives (220-801 and 220-802)

A+ Certification 2012 Exam Objectives (220-801 and 220-802)


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  • Course Delivery: Virtual Classroom
  • Language: English

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If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA A+ Certification course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems.

Course Objectives

You will learn to install, upgrade, repair, configure, optimize, troubleshoot, and perform preventative maintenance on basic personal computer hardware and operating systems.


Topics Covered

Chapter 1: The A+ Examination and Operational Procedures

Chapter 2: The Visible PC

Chapter 3: Windows Basic Training

Chapter 4: PC Maintenance

Chapter 5: Electricity and Safety

Chapter 6: The CPU

Chapter 7: Random Access Memory (RAM)

Chapter 8: Motherboards and BIOS

Chapter 9: The Expansion Bus

Chapter 10: Data Storage: Hard Disks, Floppy Disks, CD-DVD-Blue Ray, RAID, SCSI, Solid State

Chapter 11: Video & Sound

Chapter 12: Command Line Functions

Chapter 13: Windows XP

Chapter 14: Windows Vista

Chapter 15: Windows 7

Chapter 16: Windows 8

Chapter 17: Printers, Scanners, PDAs, and Digital Photography

Chapter 18: Portable Devices: Laptops, Tablets, Smart Phones, Ultra Books, Net Books

Chapter 19: Networking

Chapter 20: TCP/IP, IPX/SPX, Net Beui, Apple Talk

Chapter 21: Security, Backing Up, & Virus Protection

Chapter 22: Troubleshooting: Hardware

Chapter 23: Troubleshooting: Operating Systems

Chapter 24: Designing the Right System for each Customer


Students taking this course should have the following skills:

End-user skills with Windows-based personal computers, including the ability to:

Browse and search for information on the Internet. Start up and shut down the computer. Log on to a computer and computer network. Run programs. Move, copy, delete, and rename files in Windows Explorer. Basic knowledge of computing concepts, including:

The difference between hardware and software. The functions of software components, such as the operating system, applications, and file systems.The function of a computer network


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Productivity Point Global, previously ExecuTrain of Florida, began in 2003 and evolved out of a desire to increase our outreach both nationally and internationally. Utilizing the highest standard in customer service combined with our subject matter experts and high-end training venues, PPG has carved a niche by consistently expanding our corporate and government client base, originally hosted in the southeastern region of the US.

By consistently setting quality as the benchmark of our value system, PPG combines strategic partnerships and cutting edge technology with our determined efforts to branch out into other regions. PPG's combination of technology and professional skills training, IT outsourcing, and event hosting enables us to place a focused emphasis on the diversified business needs of our clients.
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