How To Start and Run A UK Telephone Answering Service Business

20.00 14.00
$20.00 $14.00

  • Course Delivery: On Demand
  • Duration: 1.5 
  • Language: English

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The target audience for this course are virtual assistants, virtual personal assistants and others who already work with business owners in a business-to-business capacity (whether its remotely or on-site). If, however, you dont have any entrepreneurial or business experience - that is still OK because this course covers mindset and how business owners think.

The course is about how to start a telephone / call answering service and what related services you can also offer. It covers the advantages of starting this type of business, how to run this type of business and how to grow it. We cover the financials that can be expected from running this type of business - both price list for the service and profit projections.

The materials included are a 69-page e-book to print and follow.

The course will take approx 1-2 hours to complete. The course is structured as a series of lectures, which you follow and implement. It shows you step-by-step how to start and what to do.

This course is ideal if you are interested in started a telephone answering service business, working from home. It is flexible, it doesnt have to be run as a full time business. You are not expected to employ the receptionists yourself, you dont need to buy, rent or lease the expensive equipment and systems - the course shows you how you can get started with minimal fuss and cost.

The lecturer herself has been running a thriving call answering service for the past 5 years and has written the book How to Start and Run a Telephone Answering Service which you get a copy of, as part of this course.

If 2015 is the year that you want to make a change, add an additional income stream to your life, start a new business and be successful, enroll on this course

The goal of this course is to start a telephone answering service business from home.


  • This course is for budding entrepreneurs (no previous experience of running a business is required) but a desire to run a call answering service helps
  • This course is practical and its 'how to' - its not for those interested in phone equipment or logistics as that’s all taken care of for you, so we don't cover this


Students who come from a business-services or virtual PA (virtual assistant) background will be at an advantage. You'll need a phone line and access to the internet and £100 capital to invest to start the business to put these ideas into effect.


Course Objectives

  • Section 1: Getting Started & Background
  • Section 2: The Details of the business
  • Section 3: Who do you need to be? And conclusion

Topics Covered

  • Section 1: Getting Started & Background
  • Section 2: The Details of the business
  • Section 3: Who do you need to be? And conclusion

Subject Matter Expert

<p>Lisa Newton BA MSc FMAAT has a master’s degree in Investment Management and a first class honors degree in Accounting with Marketing. She formed her first company in 2004 with £150 in the same month of graduating from City University, London UK. Lisa has never had a full time 9 to 5 job in her life. She's a serial entrepreneur and author who hold directorships in various industries including telecoms, software, and hair beauty as well as finance. She has won various awards in Business including: Young Entrepreneur of the Year Award 2007 and in 2008 Enterprising Business Award and has been nominated and shortlisted in numerous others. In 2011 and in 2012 one of her companies won Best Accounting Franchisor Award.</p><p>Lisa's books include: How to write a book in two weeks, Constant Cashflow, Make the most of your money, How to start your own bookkeeping business, Cosmic ordering with Vision Boards and Quickbooks Online The Handbook. Some of the books are in audio-format on iTunes and audible.</p><p>Lisa supports the charity The MS Society. A speaker, coach, consultant and an avid networker, Lisa enjoys meeting people and working on projects with like-minded individuals.</p><p>In her spare time, Lisa likes traveling, dancing salsa, writing books, learning languages, meditation and cosmic ordering.</p>

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