Troubleshooting is a method for finding the root cause of a problem and correcting it. The ultimate goal of troubleshooting is to get the equipment back into operation. An entire production operation may depend on the troubleshooter’s ability to solve a problem quickly and economically. At times, such a task might present itself as a daunting process. Fortunately, technicians have, through trial and error, adopted a series of best practices that, if followed, will make the task of troubleshooting any equipment or process much more intuitive. Sticking to these best practices and adopting a logical approach to solving the problem is always the best way to resolve the situation at hand.
" Describe the end goal of troubleshooting
Identify the resources used to assist
Diagnose faults using the divide and conquer
State the seven-step troubleshooting process
for systematic troubleshooting."
You will not be required to pass the knowledge check questions to move on to the next lesson. These will not be counted as a grade, but each question gives you insight into what you should have learned and the sorts of things you'll need to remember moving forward.
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