Communications CVOICE-Implementing Cisco Unified Communications Voice over IP and QoS 8.0

CVOICE-Implementing Cisco Unified Communications Voice over IP and QoS 8.0


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2975.00 2,975.00

  • Course Delivery: Virtual Classroom

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In this course, you'll gain an understanding of converged voice and data networks and the challenges faced by various network technologies. Addressing design, planning, and deployment practices, you will gain comprehensive hands-on experience configuring and deploying VoIP networks.

In addition to the knowledge and skills required to integrate gateways into an enterprise VoIP network, you'll learn how to build and test a sophisticated IP telephony network that you can use as a template for a real deployment.

The course includes a comprehensive full day on Quality of Service (QoS), in which you'll learn to configure QoS to support real-time traffic.

Course Objectives

  • VoIP, components of a VoIP network, VoIP protocols, special requirements for VoIP calls, and Codecs
  • Configure gateway interconnections to support VoIP and PSTN calls
  • Basic signaling protocols used on voice gateways
  • Configure a gateway to support calls using different call control and signaling protocols
  • Define a dial plan, describing the purpose of each dial plan component, and implement a dial plan on a voice gateway
  • Implement a Cisco Unified Border Element (CUBE) gateway to connect to an Internet Telephony Service Provider
  • Exclusive - Investigate the use of various traditional telephony connections, such as FXS, FXO, E&M, T1 (CAS and PRI), and E1 (CAS and PRI)
  • Configure and troubleshoot Cisco's new ISR routers (2811s) and explore their DSP configuration (PVDM2-32 cards)
  • Configure H.323 gateways and gatekeepers and review their functions and operation
  • Configure Session Initiation Protocol (SIP) and Media Gateway • Control Protocol (MGCP)
  • Experience G.711, G.723, and G.729 voice coding schemes
  • Configure Call Admission Control three different ways
  • Configure proper Caller ID
  • Experience real-world connections to PBXs, Key Telephone Systems, and the PSTN
  • Configure your router/gateway equipment to connect to our public dial plan network using different call control protocols and procedures

Topics Covered

1. Introduction to Voice Gateways
  • Cisco UC Networks and the Role of Gateways
  • Gateway Call Routing and Call Legs
  • DSP Functionality, Codecs, and Codec Complexity
  • Gateway Voice Ports Configuration

2. VoIP Call Legs
  • VoIP Call Leg Characteristics
  • VoIP Media Transmission
  • H.323 Signaling Protocol
  • SIP Signaling Protocol
  • MGCP Signaling Protocol
  • Requirements for VoIP Call Legs
  • VoIP Call Legs Configuration

3. Communications Manager Express Endpoints Implementation
  • Endpoint Requirements
  • Endpoint Configuration

4. Dial Plan Implementation
  • Call Routing and Dial Plans
  • Digit Manipulation
  • Path Selection Configuration
  • Calling Privileges Configuration

5. Gatekeeper and CUBE Implementation
  • Fundamentals of Gatekeepers
  • Cisco Unified Border Element

6. QoS
  • QoS Mechanisms and Models
  • Classification, Marking, and Link Efficiency Mechanisms
  • Managing Congestion and Rate Limiting
  • Cisco AutoQoS

Lab 1: Topology and Deployment
Lab 2: Exclusive - Lab Familiarity
Lab 3: Exclusive - VLAN, DHCP, and NTP Configuration
Lab 4: Enhanced - Voice Port Configuration
Lab 5: Enhanced - Communications Manager Express Configuration
Lab 6: Enhanced - Dial Plan Lab 1: VoIP Dial Peers
Lab 7: Enhanced - Dial Plan Lab 2: PSTN Dial Peers
Lab 8: Exclusive - Configuring H.323 Gateways and Codec Parameters
Lab 9: Exclusive - SIP Gateways
Lab 10: Exclusive - Configuring SCCP and SIP Endpoints
Lab 11: Dial Plan Lab 3: Digit Manipulation
Lab 12: Dial Plan Lab 4: Configuring Path Selection
Lab 13: Calling Privileges and Classes of Restriction
Lab 14: Call Coverage
Lab 15: Configuring Gatekeepers
Lab 16: Exclusive - Call Admission Control
Lab 17: Configuring Cisco Unified Border Element
Lab 18: Configuring AutoQoS
Lab 19: Exclusive  - SIP Trunking


  • Working knowledge of networking fundamentals, including LANs, WANs, and IP switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Knowledge of traditional PSTN operations and technologies
  • ICOMM - Introducing Cisco Voice and UC Administration v8.0

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