Communications Implementing Cisco Collaboration Devices - CICD

Implementing Cisco Collaboration Devices - CICD

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3595.00 3,595.00
$3,595.00
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  • Course Delivery: Virtual Classroom
  • Duration: 40 
  • Language: English
  • Audience: Network and Collaboration tools engineer

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Description

In this course, you will be given an introduction to maintaining and operating a Cisco Unified Communications solution and its components, including:

Cisco Unified Communications Manager
Cisco Unified Communications Manager Express
Cisco Unity Connection
Cisco Unified Communications Manager IM and Presence Service

Audience
Network Video Engineer Voice/UC/Collaboration/Communications Engineer, Collaboration Tools Engineer, Collaboration Sales/Systems Engineer
 

Topics Covered

Course Detail:
1. Cisco Unified Communications Solutions, Understanding the Components of Cisco, Unified Communications Solutions, Understanding the Characteristics of Cisco Unified Communications Solutions
2. Administrator and End-User Interfaces, Understanding Administrator Interfaces, Understanding End-User Interfaces
3. Call Flows in Cisco Call Control Platforms, Understanding Call Flows and Call Legs, Understanding the Configuration Components that Impact Call Flows in Cisco Unified Communications Manager, Understanding Configuration Components That Impact Call Flows in Cisco Unified Communications Manager Express
4. Endpoint and End-User Administration, Understanding End-User Characteristics and Configuration Requirements, Understanding End-User Implementation Options, Understanding Endpoint Characteristics, and Configuration Requirements, Understanding Endpoint Implementation Options

Course Detail 1:
5. End User Telephony and Mobility Features, Understanding Telephony Features Enabling Telephony Features, Understanding Mobility Features Enabling Mobility Features
6. Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, Understanding Cisco Unity Connection, Understanding End User and Voice Mailbox Characteristics and Configuration Requirements, Understanding End User and Voice Mailbox Implementation Options, Understanding Cisco Unified Communications Manager IM and Presence Service, Enabling Cisco Unified Communications Manager IM and Presence Service
7. Cisco Unified Communications Solutions Maintenance, Providing End-User Support Understanding Cisco Unified Communications Manager Reports, Understanding Cisco Unified Communications Manager, CDR Analysis and Reporting Tool Reports, Monitoring the System with Cisco Unified Real-Time Monitoring Tool, Monitoring Voicemail in Cisco Unity Connection, Understanding the Disaster Recovery System

 

Prerequisites

Working knowledge of converged voice and data networks Basic knowledge of Cisco IOS gateways Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection ICND1 v2.0 - Interconnecting Cisco Networking Devices, Part 1 ICND2 v2.0 - Interconnecting Cisco Networking Devices, Part 2

 

Subject Matter Expert

Ingram Micro helps businesses fully realize the promise of technology helping them maximize the value of the technology that they make sell or use with its vast global infrastructure and focus on cloud mobility supply chain and technology solutions Ingram Micro enables business partners to operate more efficiently and successfully in the markets they serve.No other company delivers as broad and deep a spectrum of technology and supply chain services to businesses around the world.Founded in 1979 Ingram Micros role as a leader and innovator in technology and supply chain services has fueled its rise to the 69th ranked corporation in the FORTUNE 500.

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