Microsoft Outlook Microsoft Office Outlook 2010 Foundations

Microsoft Office Outlook 2010 Foundations

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This Package Contains Courses - See More
  • Course Delivery: On Demand
  • Language: English
  • Difficulty: Beginner

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Description

This course covers the basic functions and features of Outlook 2010. Students start with an introduction to Outlook's window components and the Help system. Then students will learn how to manage e-mail messages and attachments, configure message options, and use search folders, manage contacts and use the People Pane, work with tasks, and create appointments. The course wraps up with the student learning how to send and respond to meeting requests.

 

Topics Covered

Getting Started, Email, Email Management, Contact Management, Tasks, Appointments and Events, Meeting Requests and Responses

Modules:

This package comprises of the following modules:

  • Microsoft Office Outlook 2010 Foundations: Getting Started with Outlook 2010
  • Microsoft Office Outlook 2010 Foundations: Email
  • Microsoft Office Outlook 2010 Foundations: Email Mangagement
  • Microsoft Office Outlook 2010 Foundations: Contact Management
  • Microsoft Office Outlook 2010 Foundations: Tasks
  • Microsoft Office Outlook 2010 Foundations: Appointments and Events
  • Microsoft Office Outlook 2010 Foundations: Meeting Requests and Responses

Course Outline

Course Introduction

Unit 01 - Getting Started 22m

Topic A: The Program Window

  • Microsoft Outlook 2010
  • The Outlook 2010 Window
  • Outlook-Specific UI Elements
  • Demo - A-1: Exploring the Outlook Window
  • The Navigation Pane
  • Available Panes
  • Collapsed Navigation Pane
  • Outlook Folders
  • Context-Sensitive Tabs
  • The Reading Pane: Uses
  • The Reading Pane: Location
  • The To-Do Bar
  • Demo - A-6: Using the To-Do Bar

Topic B: Outlook Today

  • The Outlook Today Page
  • Demo - B-1: Accessing Folders from Outlook Today
  • Customizing Outlook Today
  • Demo - B-2: Customizing Outlook Today

Topic C: Getting Help

  • The Outlook Help Window
  • Demo - C-1: Getting Help
  • Unit 01 Review

Unit 02 - Email 38m

Topic A: Reading Email Messages

  • Inbox
  • Message Icons
  • Demo - A-1: Exploring the Inbox
  • Reading Messages
  • A Received Message
  • Demo - A-2: Previewing and Reading a Message

Topic B: Creating and Sending Email Messages

  • A New Message Window
  • Demo - B-1: Creating and Sending Message
  • Automation Features
  • Demo - B-2: Working with Automation Features
  • Formatting Messages
  • Checking Spelling and Grammar
  • Demo - B-5: Pasting Content from an Office Document

Topic C: Working with Messages

  • Work with Messages
  • Replying to Messages
  • Conversations
  • Demo - C-1: Replying to a Message
  • Forwarding Messages
  • Demo - C-2: Forwarding a Message
  • Hyperlinks
  • Demo - C-3: Inserting a Hyperlink
  • Deleting and Restoring Messages
  • Conversation Management

Topic D: Attachments

  • Attaching Files
  • Demo - D-1: Sending and Forwarding Attachments
  • Resizing Images
  • Previewing and Saving Attachments
  • Unit 02 Review

Unit 03 - Email Management 32m

Topic A: Message Options

  • Setting Message Sensitivity
  • Message Properties
  • Message Importance
  • Demo - A-1: Defining Delivery Options
  • Delaying Delivery
  • Specifying a Reply-to Address
  • Read and Delivery Receipts
  • Message Flags
  • The Reminders Window
  • Demo - A-6: Using the Reminders Window

Topic B: Junk Email

  • Tools for Managing Junk Email
  • Additional Options
  • Demo - B-1: Exploring Junk Email Management Features

Topic C: Search Folders

  • Creating a Search Folder
  • Demo - C-1: Setting Up a Search Folder
  • Using Search Folders
  • Demo - C-2: Using a Search Folder

Topic D: Printing Messages

  • Print Options
  • Page Setup Dialog Box
  • Demo - D-1: Printing Messages and Attachments
  • Unit 03 Review

Unit 04 - Contact Management 29m

Topic A: Working with Contacts

  • A Sample Contact Window
  • Demo - A-1: Exploring Contacts
  • Adding a Contact
  • Demo - A-2: Adding Contacts
  • Editing a Contact
  • Demo - A-3: Modifying a Contact
  • Attaching Items to a Contact
  • Add Contact from Same Company
  • Saving a Contact Attachment
  • Contact Folder Views
  • Edit Business Card Dialog Box
  • Printing Contacts
  • Demo - A-9: Printing Contacts

Topic B: Contact Groups

  • Creating a Contact Group
  • The Contact Group Window
  • Demo - B-1: Creating and Using a Contact Group
  • Modifying Contact Groups
  • Demo - B-2: Modifying a Contact Group

Topic C: The People Pane

  • Outlook Social Connector
  • People Pane
  • Demo - C-1: Examining the People Pane
  • Expanded People Pane
  • Contact Details
  • Pinning the Contact Card
  • Unit 04 Review

Unit 05 - Tasks 27m

Topic A: Working with Contacts

  • Tasks Folder and To-Do Bar
  • Demo - A-1: Exploring the Tasks Folder and the To-Do Bar
  • Creating a Task
  • Deleting a Task
  • Demo - A-2: Creating and Deleting Tasks
  • Editing Tasks
  • Demo - A-3: Editing a Task
  • Creating Recurring Tasks
  • Marking a Task as Completed
  • Task Views

Topic B: Managing Tasks

  • Assigning Tasks
  • Demo - B-1: Assigning a Task
  • Accepting a Task Request
  • Declining a Task Request
  • Delegating a Task
  • Tracking an Assigned Task
  • Sending a Task Status Report
  • Demo - B-3: Sending a Task Status Report
  • Task Options
  • Demo - B-5: Setting Task Options
  • Printing Tasks
  • Demo - B-6: Printing Tasks
  • Unit 05 Review

Unit 06 - Appointments and Events 36m

Topic A: Creating and Sending Appointments

  • The Calendar
  • Demo - A-1: Exploring the Calendar
  • Appointments
  • New Appointment
  • Demo - A-2: Setting Up an Appointment
  • Creating a Recurring Appointment
  • Create Appointment from Email

Topic B: Modifying Appointments

  • Editing Appointments
  • Demo - B-1: Editing an Appointments Text
  • Reschedule Recurring Appointments
  • Demo - B-2: Modifying a Recurring Appointment
  • Deleting Appointments
  • Demo - B-3: Deleting and Restoring an Appointment

Topic C: Events

  • Single- and Multi-day Events
  • Demo - C-1: Adding an Event
  • Adding Recurring Events
  • Demo - C-2: Adding an Annual Event

Topic D: Calendar Views

  • Day View
  • Work Week View
  • Month View
  • Schedule View
  • Demo - D-1: Exploring Calendar Views
  • Calendar Shortcuts
  • Calendar Settings
  • Displaying Multiple Time Zones
  • Adding Holidays
  • Printing Calendars
  • Demo - D-6: Printing a Calendar
  • Unit 06 Review

Unit 07 - Meeting Requests and Responses 26m

Topic A: Meetings

  • The Meeting Window
  • Demo - A-1: Creating and Sending a Meeting Request
  • A Meeting Request
  • Adding Calendars
  • Scheduling a Meeting
  • Declining Meeting Requests
  • Recurring Meetings
  • Proposing a New Meeting Time
  • The Propose New Time Dialog
  • Rescheduling a Meeting

Topic B: Managing Meetings

  • Reserving Resources
  • Demo - B-1: Reserving Resources in a Meeting Request
  • Response Management
  • Demo - B-2: Reviewing a Meeting Response
  • Add or Remove Attendees
  • Send More Info to Attendees
  • Cancel a Meeting
  • Unit 07 Review

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