Microsoft Outlook Outlook 2010 Level 1

Outlook 2010 Level 1


Date of Class:


Last Day To Enroll:

1.00 1.00

  • Course Delivery: Virtual Classroom
  • Language: English

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You will use Outlook to compose and send email, schedule appointments and meetings, manage contact information, schedule tasks, and create notes.

Course Objectives

Lesson objectives help students become comfortable with the course, and also provide a means to evaluate learning.

Upon successful completion of this course, students will be able to:

  • Explore the Outlook interface, send mail, and respond to messages
  • Compose email messages
  • Organize email messages into folders
  • Manage contacts and contact information
  • Schedule appointments
  • Schedule a meeting
  • Manage tasks and notes

Topics Covered

Lesson 1: Getting Started with Outlook

  • Topic 1A: Identify the Components of the Outlook Interface
  • Topic 1B: Read an Email Message
  • Topic 1C: Reply to and Forward an Email Message
  • Topic 1D: Print an Email Message
  • Topic 1E: Delete an Email Message

Lesson 2: Composing Messages

  • Topic 2A: Create an Email Message
  • Topic 2B: Format a Message
  • Topic 2C: Check Spelling and Grammar
  • Topic 2D: Attach a File
  • Topic 2E: Enhance an Email Message
  • Topic 2F: Send an Email Message

Lesson 3: Organizing Messages

  • Topic 3A: Manage Email Messages
  • Topic 3B: Move Email Messages into Folders
  • Topic 3C: Open and Save an Attachment

Lesson 4: Managing Contacts

  • Topic 4A: Add a Contact
  • Topic 4B: Sort and Find Contacts
  • Topic 4C: Find the Geographical Location of a Contact
  • Topic 4D: Update Contacts

Lesson 5: Scheduling Appointments

  • Topic 5A: Explore the Outlook Calendar
  • Topic 5B: Schedule an Appointment
  • Topic 5C: Edit Appointments

Lesson 6: Managing Meetings in Outlook

  • Topic 6A: Schedule a Meeting
  • Topic 6B: Reply to a Meeting Request
  • Topic 6C: Track and Update Scheduled Meetings
  • Topic 6D: Print the Calendar

Lesson 7: Managing Tasks and Notes

  • Topic 7A: Create a Task
  • Topic 7B: Edit and Update a Task
  • Topic 7C: Create a Note
  • Topic 7D: Edit a Note


To ensure the successful completion of Outlook 2010 Level 1, we recommend completion of one of the following courses, or equivalent knowledge:

  • Windows XP Professional : Level 1
  • Windows XP : Introduction

Subject Matter Expert

Productivity Point Global is led by a team of individuals with world-class experience in professional development skills and leading edge technologies. These established professionals collaborate to drive PPG's business forward through entrepreneurial innovation, strategic partnerships, brand management and sales growth. Productivity Point Global, previously ExecuTrain of Florida, began in 2003 and evolved out of a desire to increase our outreach both nationally and internationally. Utilizing the highest standard in customer service combined with our subject matter experts and high-end training venues, PPG has carved a niche by consistently expanding our corporate and government client base, originally hosted in the southeastern region of the US. By consistently setting quality as the benchmark of our value system, PPG combines strategic partnerships and cutting edge technology with our determined efforts to branch out into other regions. PPG's combination of technology and professional skills training, IT outsourcing, and event hosting enables us to place a focused emphasis on the diversified business needs of our clients. For more info please visit:

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