ITIL ACP: Agile Certified Practitioner Exam Prep

ACP: Agile Certified Practitioner Exam Prep

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This Package Contains Courses - See More
  • Course Delivery: On Demand
  • Duration: 6
  • Language: English
  • Difficulty: Beginner

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  • Video Lectures and Expert Instruction
  • Demonstrations
  • PowerPoint Slides and Visuals
  • Student Workbooks


This course covers the functions and features of Agile Certified Practitioner to prepare you for your certification exam. Students will learn about the application process and test, Agile framework, value-driven delivery and stakeholder engagement. They will also learn about boosting team performance, adaptive planning, problem detection and resolution and continuous improvement.

This course features:

Video Lectures and Expert Instruction:

Our unique delivery simulates a one-on-one classroom environment, creating a more personal learning experience. Our highly certified expert instructors possess a superior understanding of the subject matter in their fields and have the ability to convey this knowledge in an effective, engaging, and professional manner to a wide audience. Practical knowledge is essential for success in a real world environment and we have chosen our instructors with this in mind - many of our instructors are business owners and have been employed in their respective fields for decades!


The hands-on demonstrations in our training allow the student to view practical application of concepts in real-world environments. Demonstrations are a way for the instructor to present how to perform a task on-screen in front of the student. This feature gives the student the power to see tasks performed by a professional in the intended environment as many times as they would like, without purchasing expensive software.

PowerPoint Slides and Visuals:

Our courses feature PowerPoint slides to illustrate concepts and complement the expert instruction. Many of the in-depth theories and processes discussed in our courses can be learned most efficiently through the detailed PowerPoint slides we provide. These slides are accompanied by an instructor voiceover to provide our students with a clear, efficient, and complete presentation of concepts.

Student Workbooks:

Our courses feature printable Student Workbooks for every chapter. Our printable Student Workbooks are a study tool that allows students to take notes and bring the course material with them when they may not have access to a computer. Workbooks can also be used electronically to quickly review PowerPoint slides and training topics.


Topics Covered

This course will help prepare students for the Agile Certified Practitioner exam, first by explaining the application process and test, then by looking at specific areas of Agile such as the Agile framework, value-driven delivery, stakeholder engagement, boosting team performance, adaptive planning, problem detection and resolution, and continuous improvement.

Course Introduction - Duration: 4m

Chapter 01 - Application Process and Test - Duration: 39m

  • Application Process and Test
  • Application Process
  • ACP Qualifications
  • Scheduling Your Exam
  • Rescheduling/Cancelling
  • Exam Results
  • Fees
  • The Test
  • Test Breakdown
  • The Exam
  • Test Breakdown (Cont.)
  • Level 1 (33% of Total Examination Questions)
  • Level 2 (12% of Total Examination Questions)
  • Level 3 (5% of Total Examination Questions)
  • Key Readings
  • Key Domain Areas

Chapter 02 - Agile Framework - Duration: 1h 20m

  • Agile Framework
  • PMBOK Guide vs. Agile
  • Overview - Agile is Iterative and Incremental
  • The Effects of WIP and œBest Resourcing
  • Overview - The Beginning of Agile
  • Overview - Agile Development Values
  • Overview - The 12 Principles of Agile Software
  • The Heartbeat of Agility
  • Must, Wants and Needs
  • Agile Methodologies
  • Scrum Basics - Foundation
  • Scrum Basics - The Scrum Roles
  • Team Members
  • Scrum
  • The Daily Sprint Schedule
  • Key Scrum Artifacts - Product Backlog
  • Scrum Board
  • Extreme Programming - Core Values
  • Extreme Programming - XP Core Practices
  • Extreme Programming - XP Is Customer Focused
  • Extreme Programming - Iteration 0
  • Extreme Programming - The Basic Steps
  • Feature-Driven Development
  • Feature-Driven Development (FDD)
  • Dynamic Systems Development Method
  • Dynamic Systems Development Method - DSDM Eight Principles
  • Crystal
  • Lean Software Development
  • Kanban Development
  • Task/Kanban Board
  • Kanban Development (Cont.)
  • Test Assumption

Chapter 03 - Value-Driven Delivery - Duration: 1h 24m

  • Value-Driven Delivery
  • Assessing Value
  • Planning Value
  • Value Stream Mapping
  • A Sample Story Map
  • A Sample Product Roadmap
  • Types of Risks
  • Expected Monetary Value (EMV)
  • Decision Tree Analysis
  • Agile Contracting
  • Why Not Gantt Charts and Other Software?
  • Little’s Law
  • Cumulative Cost Curve
  • Forecasting - ETC
  • Forecasting - EAC
  • Forecasting - TCPI
  • Burndown Chart

Chapter 04 - Stakeholder Engagement - Duration: 47m

  • Stakeholder Engagement
  • Who is a Stakeholder?
  • Wireframes
  • Personas
  • User Stories
  • User Story Strengths
  • User Stories The 3 Cs
  • You Must INVEST in Your Stories
  • Definition of Done (DoD)
  • F2F is Best
  • Information Radiators Examples
  • Conflict Resolution
  • Speed B. Leas Conflict Model
  • Participatory Decision Models
  • Management vs. Leadership
  • Servant Leadership
  • 12 Principles for Leading Agile Projects

Chapter 05 - Boosting Team Performance - Duration: 22m

  • Boosting Team Performance
  • Adaptive Leadership
  • Leadership Styles
  • Theories of Management Style
  • Emotional Intelligence
  • Empowered Teams
  • High-Performance Teams
  • The Five Dysfunctions of a Team
  • The Daily Scrum
  • One-on-One Coaching & Mentoring
  • Brainstorming Techniques
  • Other Tools

Chapter 06 - Adaptive Planning - Duration: 42m

  • Adaptive Planning
  • Timeboxing
  • Progressive Elaboration
  • Process Tailoring
  • The Agile Pyramid
  • Value-Based Analysis
  • Value-Based Decomposition and Prioritization
  • Agile Games
  • Wideband Delphi and Planning Poker
  • Estimation
  • Time, Budget and Cost Estimation
  • What Causes Project Delays?
  • Planning Differences

Chapter 07 - Problem Detection and Resolution - Duration: 27m

  • Problem Detection and Resolution
  • Cost vs. Value of Change
  • Escaped Defects
  • Quality Standards
  • Failure Modes and Alternatives
  • Continuous Integration
  • Risk-Based Spike
  • Test-Driven Development
  • Acceptance Test-Driven Development
  • Problem Solving
  • Problem Solving - Gather Data
  • Problem Solving - Generate Insights
  • Problem Solving - Decide What to Do

Chapter 08 - Continuous Improvement - Duration: 5m

  • Continuous Improvement
  • Retrospectives Are Key
  • Retrospectives Steps
  • Complexity Assessment
  • Course Closure

Quiz Information

Once a topic is completed, our built-in review quiz allows you to assess your progress and identify areas where additional study may be required. After this assessment the student can go back give some extra attention to different subject areas within a topic if necessary.

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