Training Your Employees on Information Security Awareness
As a company, there needs to be a marked emphasis on the need for effective information security, in order to protect the interests of both the business and its customers. Often, data breaches can occur, putting the company at risk and causing significant damage to the relationship with clients. While it may be a hard pill to swallow, the breaches in information security are often due to the carelessness or ignorance of company employees themselves. The need for establishing a better sense of information security awareness within employees cannot be emphasized enough, and can go a long way in ensuring that private information is secured and protected as effectively as possible. Why Focus on Information Security?
- Customer Trust. As a company, your relationship with your customers is key. It’s important to work to offer customer satisfaction, and respecting the need for protecting customer information plays a key role in that. In order to gain the trust of your customers and sustain it, as a company, you must collect, use, and protect private information with a keen sense of judgment and foresight.
- Reputation. Information security awareness among your employees can significantly reduce the risk of data breaches, which can in turn help protect the reputation of your corporation. A good reputation is essential in retaining customers and making sales.
- Compliance with Policies. As an organization, you need to have certain privacy and information security policies in place. In order to remain in compliance with these policies, you must do everything in your power as a company—including educating your employees on the essentials of information security.
- Authentication. Employees are privy to a plethora of sensitive information, especially passwords. The login information used to authenticate employees and give them access to company data needs to be handled with care—not written down somewhere carelessly where it can be acquired by anybody. Advanced systems like two-factor authentication can also be used to help enhance information security.
- Keeping the Network Connection Secure. The network connection in use by the organization also plays a key role in presenting threats to the information security system. Wireless internet connections can be quite unsafe, and can be the source of security breaches if not considered wisely. The company should invest in a secure connection, and educate employees on the usage of services such as VPN, where the transmitted data is encrypted.
- Employee Access to Devices. Just as login information and passcodes are to be protected, the devices and accounts that employees have access to must also be carefully managed. It’s good practice to make employees aware of the fact that work devices contain sensitive information and must not be accessible to unauthorized personnel, such as family or friends.
- Basic Security Practices. Including the above, there are certain essential security guidelines that must be adhered to be all employees to help ensure information security within the corporation. Things such as anti-virus software and firewalls should be implemented to ensure that malware is kept at bay, keeping the system secure. Suspicious websites and ambiguous links in spam e-mails should be avoided by employees at all costs. Even the usage of flash drives should be limited or avoided. All of these practices are the most basic steps an employee can take to help secure company information by protecting the system against viruses and other malicious programs.
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