Effective Strategies for Preventing Workplace Violence
According to OSHA, workplace violence is any act or threat that can culminate into physical violence or any disruptive behavior at a work site. It can be broken down into:
- Violence committed by someone who is not part of the company but enters to rob it or to commit any other crime inside it.
- Violent acts directed at employees, patients, students, or any other people who the organization provides services to.
- Violent acts against managers and/or colleagues conducted by a current or ex-employee
- Violent acts in the work site by someone who is not an employee but is related to the employer
Maintain Open Lines of CommunicationKeeping communication open in the workplace does more to mitigate violence than anything else. Encourage your workers to remain vigilant during their shifts and keep an eye out for intruders. Holding regular meetings to enforce this rule will clear misunderstandings and prevent violence in the workplace.
Conduct Training SessionsEmployees should be trained to handle violent intruders in the workplace for their own safety. Creating an Emergency Response Plan that they can fall back on will prevent panic from setting in and diffuse the situation at the same time. Similarly, managers should also be trained how to prevent workplace violence before it has time to escalate.
Maintain Codes of ConductIn order to prevent violence in the workplace, employers need to maintain a zero tolerance policy against all kinds of harassment. A code of conduct should be encouraged and enforced to prevent behavior and incidents that can result in a violation. In addition, small skirmishes and conflicts should be dealt with quickly before they escalate. Regular training sessions can aid employees in pinpointing issues that can lead to violent acts in the workplace. This should be made a necessary part of talent management and new employees should be made aware of safety policies early.
Maintain an Anti-Harassment PolicyA harassment prevention policy should be set in place and this includes policies that relate repercussions for violations. A proper procedure that can deal with complaints, prevent issues from recurring, and which can assure employees that their concerns are taken seriously should also be maintained. In addition, employees should be updated with anti-harassment information regularly to eliminate incidents that can trigger violence.
Workplace Safety Training by 360Training360Training has come up with a workplace safety course that addresses all of the abovementioned concerns. Besides determining types of violent acts and what constitutes them, the course also highlights the potential costs that an organization may have to bear because of aggressive incidents. In addition, students are also taught how to prevent accidents in the workplace and how employees can protect themselves. The objectives of the course include:
- Understanding the OSHA act and its functions
- Understanding the rights of employees in the workplace and their responsibility under the act
- How OSHA conducts inspections in the workplace
- Understanding general health and safety regulations
- Understanding the importance of personal protective gear
- Determining and preventing electrical hazards
- Understanding the basics of a safety and health program