Slideshow: 10 Tips for Dealing with Sensitive Client Topics

Honesty and full disclosure is the best policy. Setting clear boundaries and expectations and educating clients and customers early can prevent problems and misunderstandings later. Sometimes “I don’t know” or “I can’t answer that question” are smart answers to consumer questions. Think about how you’d handle some of these sensitive topics. [presentation-slide id=17180]  

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©2021 360training