Engagement and Retention Developing and Coaching Employees

Developing and Coaching Employees

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This Package Contains Courses - See More
  • Course Delivery: On Demand
  • Duration: 8 
  • Language: English
  • Audience:

    Managers, Supervisors, Leaders

Vado is a Project Management Institute (PMI) Registered Education Provider (R.E.P.) This course has been approved for (Number of hours listed in duration field, currently) credit hours for project managers looking to maintain their certification.


Managers develop their skills to coach and develop their employees to become more capable and high performing individuals.


Course Objectives

After completing this course you will be able to:

  • Support Your Team for Performance
  • Giving Employee Feedback
  • Building Employee Skills
  • Skill Development Plan
  • Coaching after Mistakes
  • Energizing Work
  • Support Employee Development
  • Improve the Feedback You Give Others

Topics Covered

Support Your Team for Performance

As a manager you are tasked with leading a group of people to achieve a specific set of goals or deliverables; and as the leader, their results are your results. Which means it does no€™t take long to figure out that you are the one who is ultimately accountable for the quality of work and level of performance delivered. This of course leads to the fact that it’s really up to you to provide the right level of support to help each person perform at his or her best.

While the factors impacting performance can be different for any one person, there are a few core factors that tend to influence performance for the majority of people. This course will help you use the most common performance factors with your team to identify the specific actions that will make a difference in their individual performance.

By completing this course, you will:

  • Know how to support your team so they can perform at their best

Giving Employee Feedback

Performance reviews are an essential component of our work. These reviews may be formal, end of the year discussions, or they may be short informal feedback sessions. Either way, receiving information about ones performance is key for anyone’s success. Performance feedback helps us know what we’re doing well, informs us on what we need to strengthen, and gives us an idea of our current level of performance.

This course will provide a process for you to help employees become clear on what is going well, and find out what they need to do differently. As a result they will be more focused and able to deliver the right work, at the right time, at the right level of performance.

By completing this course, you will:

  • Know how to give employees receive feedback on their job performance

Building Employee Skills

Each of us is always looking for different ways to develop and build our capabilities. When we develop, we are able to perform our job better, contribute more to the team, and feel confident about what we can do and deliver. Yet our workdays are busy, and development can be hard. Sometimes we don’t know what to do, and sometimes we struggle to find the time to build our capabilities. This is where managers can help.

This course will help you provide the guidance and support your employees need by helping them select one or two development actions. Whether it’s through practice, training, or coaching, you can give the direction and encouragement, as well as help secure the resources needed so your employees can strengthen the skills required now and in the future.

By completing this course, you will:

  • Know the top two actions your employees can do to improve their capabilities, strengthen their performance, and contribute to organization

Skill Development Plan

As a manager, you play a critical role in helping your employees build the skills they need to be successful now and in the future. One way to help is by facilitating the creation of a skill development plan. A strong development plan is a great way to stay focused and build the right skills that will make a difference now and in the future.

This course will provide a process to help you meet with your employee to discuss and capture the skills and capabilities the employee would like to build over the next 12 to 18 months. These skills should be the key capabilities needed for the person’s current job, or for a desired future position.

By completing this course, you will:

  • Know how to create a skill development plan with your employee

Coaching after Mistakes

In any organization, the essence of a managerial or leadership role is to coach others to be their best. That’s what being a leader is all about. Although you can make it complicated and list out all the things a leader must do, it really all comes down to one thing: leaders must help others be the best they can be.

This course will build your skills to coach others to learn from mistakes and failures. As a leader you can point out critical lessons and provide solutions to help improve the situation. Using these opportunities to coach others helps everyone know mistakes at times are expected it is what we do with them that really matters.

By completing this course, you will:

    • Be able to use a coaching process after employees make mistakes or miss their performance goals

    Energizing Work

    If you want to focus on engagement, it just makes sense to ensure each of your team members has work that is energizing to them. The more energizing work a person does throughout the day, the greater the chance the person will be engaged, perform, and deliver great results. Energizing work matters, and it should matter to you. So make the time to find out what work is energizing to your employees, you’ll be glad you did.

    This course will help you understand what work is most energizing to each of your employees. It is recommended you use this opportunity to meet one-on-one with each employee. A one-on-one meeting creates the chance to build rapport, helps you to get to know your team better, and provides a clear picture of the type of work that will energize and engage each individual.

    By completing this course, you will:

    • Be able to identify what work is energizing to your employees

    Support Employee Development

    Managers play an essential role in helping employees develop. You know what skills are required and what may be needed in the future. You have the experience to help guide development actions, and can set development expectations, holding individuals accountable to implement their development actions. Simply put, you make a big difference in an employee’s development experience.

    This course will help you identify what you need to do to support each of your team members’ development efforts.

    By completing this course, you will:

    • Be able to identify actions you can take to support each person’s development
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      Improve the Feedback You Give Others

      Feedback is essential to anyone’s success. We need feedback to understand what we’re doing well and what we’re not doing well. This information helps us know what we must continue doing and what we must improve or stop doing. Feedback helps us know where we stand and clarifies what we need to do to be successful. Without feedback, we struggle to understand how we can improve and won’t know if we’re meeting the expectations of our manager and the organization.

      This course provides a process you will use with your employees to strengthen the timing and message of your feedback. In addition, you’ll be looking for opportunities to give feedback when an employee is doing something well to ensure he or she continues these great behaviors.

      By completing this course, you will:

      • Improve the feedback employees receive on their performance

    Subject Matter Expert

    Vado offers 350+ employee soft skill and management development e-learning courses that is “changing the face of learning” with course design that includes the following elements:

    Development Happens on the Job. Research shows that 70% of development happens on the job, and Vado is the only off the shelf elearning courseware provider that helps the learner apply on the job through step by step instructions.

    Chucked Learning. Some call it granular, others call it chunked, microlearning or learning bursts . They mean the same thing – learners want short learning courses. Study after study shows that taking in information in small bite sized chunks leads to increased learner retention. The market has been recognizing this trend toward shorter and shorter learning courses and have shortened e-learning courses from 4 hours to 1 hour to 30 minutes. Our learning content takes this trend to the next step to meet the demands of learners.

    Video. In their personal life, employees learn new information by watching videos and they have come to expect that on the job. All of Vado’s courses start with a short instructional video. And the videos are in high definition for a better learner experience.

    Optimized for the mobile learner. Mobile means two things: technology and the learner experience. Vado’s learning content is optimized for both meanings. From a technology standpoint, all 300+ courses are viewable from all hand held devices. From a learner experience perspective, small bite sized videos fit the mobile learners’ requirement of not having to complete long courses on their hand held device.


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