Management Leadership Communication Skills for Managers

Communication Skills for Managers

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This Package Contains Courses - See More
  • Course Delivery: On Demand
  • Duration: 8 
  • Language: English
  • Audience:

    Managers, Supervisors, Leaders

Vado is a Project Management Institute (PMI) Registered Education Provider (R.E.P.) This course has been approved for (Number of hours listed in duration field, currently) credit hours for project managers looking to maintain their certification.


Managers build and strengthen their communication skills to work more effectively with their employees, peers, and organization leaders.


Course Objectives

After completing this course you will be able to:

  • Team Communication Expectations
  • Managerial Listening Skills
  • Communicate Clear and Concise Messages
  • Team Listening
  • Right Information at the Right Time
  • Communicating with Different Audiences
  • Team Communication Feedback
  • Communicating Key Messages

Topics Covered

Team Communication Expectations

While there are a number of ways to strengthen team communication skills, one of the best ways is to establish a set of communication norms and behavior expectations. Creating a picture of what communication should look like for your team helps everyone clearly understand what is expected and required for the group’s overall success. This foundation provides the guideline for how to communicate and share information, thus eliminating potential future issues such as team members not having the right information to do their job well.

This course will help you create a set of communication norms and expectations with your team that everyone can agree to. As a result, your team experience will be smoother, more enjoyable, and much more successful.

By completing this course, you will:

  • Know how to establish team communication norms and expectations

Managerial Listening Skills

Communication is an essential skill for any manager to have, and listening is an essential component of communication. When we listen well to others, we hear what was said and get key information. We show the person that he or she is valuable, and that what the person has to say is important.

This course will help you assess your listening skills by evaluating a past communication event. After the evaluation you will determine what you need to do more or less of to strengthen your ability to listen to others.

By completing this course, you will:

  • Know how well you listen to others

Communicate Clear and Concise Messages

The challenge with communication is that we do it all day long. Work in particular requires a large amount of communication, no matter what your role may be. We need to communicate with customers or clients, vendors, co-workers, our manager, and other leaders. Each communication event, no matter how big or small must contain the right communication elements to ensure everyone understands important information and key messages.

This course will help you apply a simply communication technique to ensure you always communicate clear and concise messages.

By completing this course, you will:

  • Be able to use three communication elements to strengthen your ability to deliver clear and concise messages

Team Listening

When we don’t listen, we are typically distracted, thinking about something else, and not giving the person our full attention. This gives the impression that what the person has to say is not important and that we don’t value the person’s thoughts and opinions. This can lead to a strained relationship. When this happens between team members, it can lead to mistrust and reluctance to share critical information. As you can imagine, this is never good.

This course will present an exercise you do with your team, focusing on the key communication skill of listening.

By completing this course, you will:

  • Help you team know how well they listen to their co-workers and peers

Right Information at the Right Time

It’s no secret that the world of information has exploded over the last few years. Information is everywhere. In fact, there is so much information, in so many places, it’s impossible to take it all in. Which means the challenge for all of us is to get the information we need, when we need it. Now with so much information available, we may think this should be easy, but it isn’t always that simple.

This course will teach you how to distribute information in a way that makes it easy for everyone to have what they need when they need it.

By completing this course, you will:

  • Know how to ensure your team gets the right information at the right time

Communicating with Different Audiences

Whether we realize it or not, we all tend to tailor how we communicate with different groups of people. From family members and friends, to co-workers and bosses, each of us usually alter how we interact and communicate with different groups.

Taking the time to determine how you should tailor your communication will help ensure you are effective in your interactions with others.

This course will help you think through the different types of audiences you communicate with, and then determine what you need to do to tailor your messages for the different audiences.

By completing this course, you will:

  • Know how to create communication reminders for the most frequent audiences you interact with

Team Communication Feedback

There are a number of ways to approach improving a skill. However, one very effective method is to have others pay attention to our actions and then provide us feedback.

This method works really well for communication skills. When we ask others to let us know when we perform a particular communication action, we find ourselves doing this action more often. This is great for a number of reasons. First, when we do more of a communication skill, it becomes more and more natural for us to do. Also, the more we do something, the better we get at it. Finally, when others pay attention to our actions, they tend to think we’re getting better at it—their perception changes, and in this case they see you as a better communicator.

This course will provide a process for you to improve three communication actions you need to strengthen to be a better communicator with your team.

By completing this course, you will:

  • Know when you perform selected communication actions

Communicating Key Messages

We all know the ability to effectively communicate with others is an essential part of our success at work. Being able to clearly articulate key information ensures individuals have the information they need, it ensures they can understand the information given, and provides clear direction for the actions they must take. Simply put, when we communicate messages effectively, we create a situation that enables everyone be successful.

This course will help you get feedback on how well you communicate important information is a great thing to do. Feedback from others can help you know how to strengthen your messages, which ensures you are delivering information in the most effective way.

By completing this course, you will:

  • Know how to receive feedback from your team on how well you are communicating key messages

Subject Matter Expert

Vado offers 350+ employee soft skill and management development e-learning courses that is changing the face of learning with course design that includes the following elements:

Development Happens on the Job. Research shows that 70% of development happens on the job, and Vado is the only off the shelf e-learning courseware provider that helps the learner apply on the job through step by step instructions.

Chucked Learning. Some call it granular, others call it chunked, microlearning or learning bursts . They mean the same thing a learners want short learning courses. Study after study shows that taking in information in small bite sized chunks leads to increased learner retention. The market has been recognizing this trend toward shorter and shorter learning courses and have shortened e-learning courses from 4 hours to 1 hour to 30 minutes. Our learning content takes this trend to the next step to meet the demands of learners.

Video. In their personal life, employees learn new information by watching videos and they have come to expect that on the job. All of Vados courses start with a short instructional video. And the videos are in high definition for a better learner experience.

Optimized fore learner. Mobile means two things: technology and the learner experience. Vados learning content is optimized for both meanings. From a technology standpoint, all 300+ courses are viewable from all hand held devices. From a learner experience perspective, small bite sized videos fit the mobile learners requirement of not having to complete long courses on their hand held device.


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