About this Course
Learn effective communication techniques that will enable you to achieve desired outcomes with clients. Discover how to suss out your clients' purchasing criteria so you can find the perfect property in less time. Improve your negotiation and conflict resolution skills to smooth the offer and closing processes. Create more satisfied clients and reap the benefits through their referrals.
You'll learn communication tools and techniques like accessing cues, active listening, pacing, matching, leading, and more.
This course satisfies 3 hours of elective credit in California.
What You Get
Certificate of completion
100% Online, Available 24/7
At your own pace, save progress as you go
Customer support available 7 days a week
Content is updated and current
- Effective Communication Models
- Pacing and Matching for Effective Communication
- Understanding How the Other Person Thinks
- Negotiating with Style
- Achieving Desired Outcomes in Communication
- Understanding and Using Effective Communication
When Does My Course Expire?
Your course will expire one (1) year after you purchase it (the date you submit payment), unless the course itself indicates otherwise.
How Quickly Will I Get My Certificate of Completion?
Once you finish your course and pass any required exams, you can print your certificate of completion right away.
What Can I Do If I Lose My Certificate?
If you lose your certificate of completion and need a new one, you can contact customer service at (877) 881-2235 or firstname.lastname@example.org.
What If I Need a Refund for My Training Course?
If for some reason you are not happy and would like a refund, send us a request within 72 hours of purchase. Here are the eligibility requirements you must meet:
- Your purchase was made no more than 72 hours prior to your refund request.
- You have NOT
- Attempted any portion of a test or exam.
- Requested or been issued a certificate of completion.
- Completed 50% or more of the purchased course.
If you meet all of these criteria, submit your refund request in writing via email to email@example.com with a proof-of-purchase receipt and an explanation for why you are requesting a refund.
You can find more information about our refund policy here.
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