Coaching Employees to Manage Conflict*

As with anything else, managing conflict is a skill. While it may not be natural for some, anyone can be taught some basic principles, and with practice, get better at working through conflict with others. As a manager, you can provide your employees with a process to strengthen their ability to resolve conflict. Taking the time to provide guidance, coaching and feedback will help your employees navigate through conflict to clear the way for success. You’ll find when your employees strengthen their conflict management skills, the team works better together, is more efficient, and will deliver better results. This course will provide a process to use when conflict arises, helping you provide guidance, coaching and feedback to your employees. By completing this course, you will know how to coach employees how to manage conflict with others. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute). This course is part of Vado's Conflict Management Skills course bundle which has been approved for 1.5 hours of SHRM (Society for Human Resource Management) Professional Development Credits (PDCs).