• Hazardous Materials Table 
• Shipping Papers 
• Marking and Labeling 
• Placarding 
• Packaging 
• Carrier Requirements - Highway 
• Carrier Requirements - Air Introduction 
• Carrier Requirements - Rail Carrier 
• Carrier Requirements - Water 
• Transportation Security Requirements 

Name: U.S. Department of Transportation (USDOT) 
Phone: 202-366-4000 
Website URL: https://www.transportation.gov 
Address: 1200 New Jersey Avenue SE 
City: Washington 
State: DC 
Zip: 20590 

What's the Difference Between the General Awareness and Advanced General Awareness Courses? 

Advanced General Awareness is a 10-hour course. It meets your requirements for general awareness, security awareness, and an overview of all carrier requirements. 

General Awareness is the 1-hour course that meets your general awareness requirement ONLY.   

When and How Often Do I Need DOT HazMat Training? 

By DOT regulation, you need to complete initial HazMat training: 

• Within 90 days of being hired as a new HazMat employee  
• Within 90 days of changing HazMat duties as an existing employee   
• Within 90 days of a revised security plan being implemented (applies to in-depth security training ONLY) 

If you start performing duties before you're trained, you need to perform your duties under the direct supervision of a properly trained and knowledgeable HazMat employee. 

Then, training needs to be repeated at least once every 3 years. 

When Does My Course Expire? 

Your course will expire one (1) year after you purchase it (the date you submit payment), unless the course itself indicates otherwise.  

For more information about course expiration dates, please read our Terms of Use.  

How Quickly Will I Get My Certificate of Completion?  

Once you finish your course and pass any required exams, you can print your certificate of completion right away.    

What Can I Do If I Lose My Certificate?  

If you lose your certificate of completion and need a new one, you can contact customer service at (877) 881-2235 or support@360training.com.   

What If I Need a Refund for My Training Course? 

If for some reason you are not happy and would like a refund, send us a request within 72 hours of purchase. Here are the eligibility requirements you must meet: 

• Your purchase was made no more than 72 hours prior to your refund request. 
• You have NOT: 
  • Attempted any portion of a test or exam. 
  • Requested or been issued a certificate of completion. 
  • Completed 50% or more of the purchased course. 

If you meet all of these criteria, submit your refund request in writing via email to support@360training.com with a proof-of-purchase receipt and an explanation for why you are requesting a refund. 

You can find more information about our refund policy here.