Utah E.A.S.Y Off-Premises Alcohol Sales Training

• Lesson 1: Introduction 
• Lesson 2: How Alcohol Affects the Body 
• Lesson 3: Recognizing Intoxicated Customers 
• Lesson 4: Preventing Disturbances 
• Lesson 5: Minors and Liability 
• Lesson 6: Second-Party Sales 
• Lesson 7: How to Refuse a Sale 

• Describe alcohol use. 
• Recognize the effects of alcohol. 
• Identify the seller's role in the enhancement of public safety. 
• Discuss the seller's responsibilities and obligations under the law. 
• Define blood alcohol concentration and how it is calculated. 
• Describe the effects of mixing alcohol with other drugs. 
• Recognize intoxicated individuals. 
• Refuse a sale to someone with little conflict. 
• Prevent disturbances in the establishment and handle difficult situations. 
• Check IDs accurately, and recognize clues for when an individual is using a fake ID. 
• Recognize second-party sales. 

Name: Utah Division of Substance Abuse and Mental Health 

Phone: 801-538-3939 

Fax: 801-538-9892 

Website URL: http://dsamh.utah.gov/ 

Email Address: jemarrott@utah.gov 

Address: 120 N. 200 W. 

City: Salt Lake City 

State: UT 

Zip: 84116 

How do I get my E.A.S.Y. certificate and card? 

Once you finish the course and pass the exam, you get your certificate that you can print right away as proof of training.  

We'll also notify the Utah Department of Alcoholic Beverage Control (DABC), so that you can print your card from their portal. Please note that you will NOT receive a hard copy in the mail—you'll have to print it. Here are instructions on how to use their portal: 

• Go to the Trainee Lookup page and enter your name as it appeared on your registration. 
• Locate your entry on the list and click on your name. 
• Enter the last 4 digits of your social security number and click "Generate Certificate." 
• Download or print the card-sized certificate. 

How do I check that your training is approved in Utah?  

You can confirm that Learn2Serve by 360training is an approved online alcohol training provider on the Utah Division of Substance Abuse and Mental Health’s website. 

What can I do if I lose my certificate of completion?  

If you lose your certificate of completion and need a new one, you can contact customer service at (877) 881-2235 or support@360training.com.   

What’s the difference between on-premises and off-premises? 

On-premises courses are intended for workers who serve alcohol that is meant to be consumed in the same location.  Think restaurants, bars, wineries, hotels, casinos, and similar businesses.  

Off-premises courses are intended for workers who sell alcohol that is meant to be consumed off-site. Think liquor stores, convenience stores, grocery stores, and similar businesses. 

When does my course expire? 

Your course will expire one (1) year after you purchase it (the date you submit payment), unless the course itself indicates otherwise. 

For more information about course expiration dates, please read our Terms of Use. 

What if I need a refund for my course? 

If for some reason you are not happy and would like a refund, send us a request within 72 hours of purchase. Here are the eligibility requirements you must meet: 

• Your purchase was made no more than 72 hours prior to your refund request. 
• You have NOT: 
  • Attempted any portion of a test or exam. 
  • Requested or been issued a certificate of completion. 
  • Completed 50% or more of the purchased course. 

If you meet all of these criteria, submit your refund request in writing via email to support@360training.com with a proof-of-purchase receipt and an explanation for why you are requesting a refund. 

You can find more information about our refund policy here.