Effective and Appropriate Email Use

Email is one of the most commonly used forms of communication in the world today. Even with the rise of social networks, texting, instant messaging, and other forms of quick communication, email still remains king. It is expected that there will be over 5.2 billion email accounts opened by the end of 2018. Given that there are 4.5 billion people eligible for email accounts (over the age of 15) on the planet, there will actually be more email accounts than eligible people!

When we use email for personal correspondence or business correspondence, it is important to be aware of the advantages and disadvantages of using each of the available features, and it is important to be aware of and utilize appropriate etiquette especially when using email in your business correspondence. This course covers all of this, the history of email, and more!