Electronic Communication in the Workplace

Learn best practices for appropriate and secure use of email, social network sites, and when to avoid e-communication at all.

Includes: Certificate of Completion

Duration: 1 Hour(s) | Language: English

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About this Course

This course introduces the topic of electronic communication in the workplace. All levels of employee - from the CEO to the part-time receptionist, and everyone in between - need to learn the appropriate and secure way to use email and other types of online communications.

There are many forms of electronic communication; email being the most prevalent and carrying the most risk. Other forms of electronic communication include the usage of blogs (personal and business), social networking sites, online bulletin boards and other Internet-based information-sharing tools.

The course covers the recommended best practices for company email usage, when and how to use social networking sites, when not to use e-communication at all, and much more. This course provides an updated look at the potential risks associated with electronic communications and gives business people some best practices to put into place within their workplaces or other online business interactions.

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