Ethics with Anti-Fraud Training for Insurance Professionals

Welcome to the California Insurance Agents and Brokers Anti-Fraud Awareness Training.

As insurance agents and brokers you provide an essential service and serve as an important resource for homeowners, renters, drivers and consumers across the state.

You also play a key role in anti-fraud effort for the insurance industry as you are in a unique position to detect suspicious insurance applications, potential fraudulent transactions, and claims, and stop them before the fraud is committed.

Because of the change in state law, beginning in 2023, agents and brokers now have a duty to report suspected fraud. The new requirement will assist investigators in our Department to do our job to protect consumers.

To help you comply with this law, our Department of Insurance has put together this training.

This training is really aimed at helping you identify red flags for potential fraud so you can meet your reporting duty. In doing so, you are helping prevent fraudulent insurance transactions and sending a strong deterrent message.

Our enforcement team is the largest branch in the Department, with more than 300 staff dedicated to protecting Californians and stopping fraud. Our team includes Detectives, Investigators, and support staff who work everyday to meet the Department’s mission of insurance protection for all Californians.

Fraud hurts all of us, but by working together to fight fraudulent claims we can better serve our consumers.

The Coalition against insurance fraud is a group comprised of 281 member organizations that include both private and public groups. The Coalition was formed in 1993 and has dedicated nearly 30 years of work and research in the fight against insurance fraud.

The Coalition conducted a massive study that concluded with a report issued in 2022. The results of the study indicate there to be at a minimum $308 billion lost to insurance fraud each year. And it is estimated that about 10 percent of losses in property and casualty involve some element of fraud.

For agents and brokers, this is a significant number and can impact your profitability.

For more information about the Coalition Against Insurance Fraud, please visit their website.

Thank you, thank you for choosing a career in insurance and doing your part to keep California’s insurance marketplace the strongest in the nation.

This course covers the advanced concepts of the Ethical, Legal, and Moral Issues for Insurance Agents, Companies and Industry.

It will allow you to provide your clients with better services and prevent you from experiencing financial loss or a tarnished image as a result of legal action. When we make a commitment to conducting business in an ethical manner, we collectively stand a better chance of restoring insurance to its previous stature of honor and honesty.