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About
About this Course
In Michigan during the hours your establishment sells alcohol, you must have a supervisory employee on-premises who has completed server training. Our seller-server training course is approved in Michigan and will satisfy these requirements.
Within the course, you’ll learn valuable lessons that will help ensure you know how to keep customers safe and protect yourself and your employer from liability. For instance, the course covers:
- The definition of blood alcohol content (BAC)
- Techniques for refusing service to intoxicated patrons
- How to check ID cards and recognize minors
Once you complete the lessons, you must score at least 70% on the final exam to earn your certificate.
Outline
Topics Covered
- Lesson 1: Introduction
- Lesson 2: How Alcohol Affects the Body
- Lesson 3: Recognizing Intoxicated Customers
- Lesson 4: Preventing Disturbances
- Lesson 5: Minors and Liability
- Lesson 6: Second-Party Sales
- Lesson 7: How to Refuse a Sale
- Lesson 8: Michigan Alcohol Laws
What You’ll Learn
- Describe alcohol use.
- Recognize the effects of alcohol.
- Identify the seller's role in the enhancement of public safety.
- Discuss the seller's responsibilities and obligations under the law.
- Define blood alcohol concentration and how it is calculated.
- Describe the effects of mixing alcohol with other drugs.
- Recognize intoxicated individuals.
- Refuse a sale to someone with little conflict.
- Prevent disturbances in the establishment and handle difficult situations.
- Check IDs accurately, and recognize clues for when an individual is using a fake ID.
- Recognize second-party sales.
- Explain the requirements for the Michigan Alcohol Law.
- Describe the penalties for those that violate the Michigan Liquor Control Commission's laws for licensees.
FAQs
Is your alcohol training approved in Michigan?
Yes. We are an approved provider in Michigan. You can visit the Michigan Liquor Control Commission’s website to view a list of certified training providers, which includes Learn2Seve by 360training.
When does my course expire?
Your course will expire one (1) year after you purchase it (the date you submit payment), unless the course itself indicates otherwise.
For more information about course expiration dates, please read our Terms of Use.
What if I need a refund for my course?
If for some reason you are not happy and would like a refund, send us a request within 72 hours of purchase. Here are the eligibility requirements you must meet:
- Your purchase was made no more than 72 hours prior to your refund request.
- You have NOT:
- Attempted any portion of a test or exam.
- Requested or been issued a certificate of completion.
- Completed 50% or more of the purchased course.
If you meet all of these criteria, submit your refund request in writing via email to support@360training.com with a proof-of-purchase receipt and an explanation for why you are requesting a refund.
You can find more information about our refund policy here.
How quickly will I get my certificate of completion?
Once you finish your course and pass any required exams, you can print your certificate of completion right away.
What can I do if I lose my certificate of completion?
If you lose your certificate of completion and need a new one, you can refer to this link for assistance: https://www.360training.com/knowledge-base/general/certificate-and-credit-reporting-solutions/where-do-i-find-my-certificate
For further help, you can contact customer service at support@360training.com.
Regulatory
| Name: | Michigan Liquor Control Commission |
| Phone: | 866-813-0011 |
| Fax: | 517-763-0055 |
| Website URL: | https://www.michigan.gov/lara |
| Address: | Constitution Hall, 525 W. Allegan St.,2nd Floor |
| City: | Lansing |
| State: | MI |
| Zip: | 48933 |
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