National Patient Safety Goals

Healthcare workers & medical reps can fulfill credentialing requirements with this introduction to TJC National Patient Safety Goals. Get started now! 

Includes: Certificate of Completion

Duration: 1 Hour(s) | Language: English

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About this Course

This course introduces The Joint Commission (TJC)’s National Patient Safety Goals (NPSGs) and fulfills healthcare workers’ and medical reps’ credentialing requirements. 

You’ll learn the overall purpose and goals of National Patient Safety Goals, as well as methods for improving patient mix-ups, medication safety, risk of healthcare-associated infection (HCAIs), surgical errors, and more. 

Upon completion, you’ll be able to download a certificate of completion. This course is approved for 0.1 CEUs by IACET. 

Course Facts


What You Get

Certificate of Completion 



0.1 CEUs  



1 hour 


Learning Type

100% online, available 24/7  


Course Structure

At your own pace, save progress as you go


Course Updates

Content is updated and current 

Topics Covered

  • What is the Purpose of the National Patient Safety Goals? 
  • Improve Accuracy of Patient Identification 
  • Improves the Effectiveness of Communication Among Caregivers 
  • Improves the Safety of Using Medications 
  • Reduce the Harm Associated with Clinical Alarm Systems 
  • Reduce the Risk of Health Care-Associated Infections 
  • Identify Safety Risks Inherent in Patient Population 
  • Universal Protocol for Preventing Wrong Site, Wrong Procedure, and Wrong Person Surgery 

What You'll Learn

  • Explain the Hospital National Patient Safety Goals. 
  • Discuss practices and approaches to achieving these goals. 
  • Understand the purpose of the Universal Protocol for Preventing Wrong Site, Wrong Procedure, Wrong Person Surgery. 
  • List the actions you should take to follow the Universal Protocol. 


When Does My Course Expire?

Your course will expire one (1) year after you purchase it (the date you submit payment), unless the course itself indicates otherwise.

For more information about course expiration dates, please read Terms of Use.

How Quickly Will I Get My Certificate of Completion?

Once you finish your course and pass any required exams, you can print your certificate of completion right away.

What Can I Do If I Lose My Certificate?

If you lose your certificate of completion and need a new one, you can contact customer service at (877) 881-2235 or

What If I Need a Refund for My Training Course?

If for some reason you are not happy and would like a refund, send us a request within 72 hours of purchase. Here are the eligibility requirements you must meet:

  • Your purchase was made no more than 72 hours prior to your refund request.
  • You have NOT
    • Attempted any portion of a test or exam.
    • Requested or been issued a certificate of completion.
    • Completed 50% or more of the purchased course.

If you meet all of these criteria, submit your refund request in writing via email to with a proof-of-purchase receipt and an explanation for why you are requesting a refund.

You can find more information about our refund policy here.

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