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About
About This Course
The New York Liquor Authority recommends that you complete an approved training program if you are selling or serving alcohol. Our course for off-premises establishments will ensure you satisfy these requirements.
This course provides the knowledge and techniques needed to be a responsible alcohol server. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol in your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to a customer; how to prevent and handle disturbances; how to accurately check IDs and recognize underage individuals; how to avoid sales to intermediaries and how to refuse a sale.
After you finish the lessons, you must score at least 70% on the final exam to earn your certificate. Then, once you do, your certificate serves as proof you’ve completed an approved New York alcohol training awareness program.
Outline
Topics Covered
- Lesson 1: Introduction
- Lesson 2: How Alcohol Affects the Body
- Lesson 3: Recognizing Intoxicated Customers
- Lesson 4: Preventing Disturbances
- Lesson 5: Minors and Liability
- Lesson 6: Second-Party Sales
- Lesson 7: How to Refuse a Sale
- Lesson 8: New York Laws
What You’ll Learn
- Describe alcohol use.
- Recognize the effects of alcohol.
- Identify the seller's role in the enhancement of public safety.
- Discuss the seller's responsibilities and obligations under the law.
- Define blood alcohol concentration and how it is calculated.
- Describe the effects of mixing alcohol with other drugs.
- Recognize intoxicated individuals.
- Refuse a sale to someone with little conflict.
- Prevent disturbances in the establishment and handle difficult situations.
- Check IDs accurately, and recognize clues for when an individual is using a fake ID.
- Recognize second-party sales.
FAQs
What’s the difference between on-premises and off-premises?
On-premises courses are intended for workers who serve alcohol that is meant to be consumed in the same location. Think restaurants, bars, wineries, hotels, casinos, and similar businesses.
Off-premises courses are intended for workers who sell alcohol that is meant to be consumed off-site. Think liquor stores, convenience stores, grocery stores, and similar businesses.
Is your on-premises training approved in New York?
Yes. We are an approved provider in New York. You can visit the New York State Liquor Authority’s website to view a list of certified schools, which includes Learn2Serve by 360training.
When does my course expire?
Your course will expire one (1) year after you purchase it (the date you submit payment), unless the course itself indicates otherwise.
For more information about course expiration dates, please read our Terms of Use.
What if I need a refund for my course?
If you are not completely happy with your purchase and want to request a refund, please take note that certain conditions must be satisfied in order to qualify. To ensure eligibility, we suggest reviewing the full terms provided in our refund guidelines.
For more information on the conditions and the steps to follow, please consult our full refund policy, accessible here.
How quickly will I get my certificate of completion?
Once you finish your course and pass any required exams, you can print your certificate of completion right away.
What can I do if I lose my certificate of completion?
If you lose your certificate of completion and need a new one, you can contact customer service at (877) 881-2235 or support@360training.com.
Regulatory
| Name: | New York State Liquor Authority |
| Phone: | (518) 474-3114 |
| Website URL: | https://sla.ny.gov/ |
| Email Address: | atap@sla.ny.gov |
| Address: | 80 S. Swan St., Suite 900 |
| City: | Albany |
| State: | NY |
| Zip: | 12210 |
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