About this Course
Diversity, equity, and inclusion are fundamental rights of every individual. In real estate, it is vital that real estate professionals recognize this and serve customers appropriately and respectfully. This two-hour course emphasizes the importance of fair housing and embracing cultural diversity. Learn best practices for being culturally sensitive and showcasing one’s professionalism at all times.
You will complete this course with knowledge that makes you an ideal agent for many consumers, as you'll understand how to address their unique needs.
Course Facts
What You Get
Certificate of completion & 2 CEUs
Who Should Take the Training?
All real estate professionals
Course Format
100% online
Course Access
Courses Available 24/7
Course Structure
At your own pace, save progress as you go
Support
Support available by email, phone or chat
Course Updates
Content is updated and current
Topics Covered
- Lesson 1: What is Cultural Competency
- Lesson 2: The Role of the Real Estate Agent
- Lesson 3: Best Practices
Course Objectives
By the end of this course, students will be able to:
- Understand cultural norms
- Recognize Preferences and challenges within our diverse communities
- Apply inclusion and equity towards the public
- Use Strategies to increase their own learning about relating to other cultures
- Understand how their clients differ and how they are the same
- Hold themselves accountable for providing excellent professional service to all groups
- Recognize and manage their own biases
- Understand the term “National Culture”
Regulatory Information
| Name: | NYS Department of State Division of Licensing Services Bureau of Educational Standards |
| Phone: | 518-474-4429 |
| Fax: | 518-473-6648 |
| Website URL: | https://www.dos.ny.gov/licensing/ |
| Email Address: | diane.devine@dos.state.ny.us |
| Address: | 123 William Street |
| City: | New York City |
| State: | NY |
| Zip: | 10038-3804 |
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