Quality Management in a RE Firm
Learn how to ensure consistent quality of service within your real estate firm by applying quality management principles. Start now!
Includes: Certificate of Completion
Approval: #BRM 078
Credit Type: Elective
Credit: 3 Hour(s) | Language: English
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About this Course
Quality Management ensures minimum variations are designed and built into a product or service. In a real estate firm, that means your clients and customers can expect a consistent level of service when they do business with you.
In this course, you'll learn how to apply quality management principles to your real estate firm with lessons on access time, accumulated delay, action time, conformance, continuous quality improvement (CQI), management by exception, optimum conformity, perception, performance indicators, productivity, quality, quality control, service industry, time management, and training.
Course Facts
What You Get
Certificate of completion
Credit Hours
3 hours
Learning Type
100% Online, Available 24/7
Course Structure
At your own pace, save progress as you go
Support
Support available by email, phone, or chat
Course Updates
Content is updated and current
FAQs
When Does My Course Expire?
Your course will expire one (1) year after you purchase it (the date you submit payment), unless the course itself indicates otherwise.
For more information about course expiration dates, please read Terms of Use.
How Quickly Will I Get My Certificate of Completion?
Once you finish your course and pass any required exams, you can print your certificate of completion right away.
What Can I Do If I Lose My Certificate?
If you lose your certificate of completion and need a new one, you can contact customer service at (877) 881-2235 or support@360training.com.
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If for some reason you are not happy and would like a refund, send us a request within 72 hours of purchase. Here are the eligibility requirements you must meet:
- Your purchase was made no more than 72 hours prior to your refund request.
- You have NOT
- Attempted any portion of a test or exam.
- Requested or been issued a certificate of completion.
- Completed 50% or more of the purchased course.
If you meet all of these criteria, submit your refund request in writing via email to support@360training.com with a proof-of-purchase receipt and an explanation for why you are requesting a refund.
You can find more information about our refund policy here.
Regulatory Information
| Name: | Oklahoma Real Estate Commission |
| Phone: | 405-521-3387 |
| Fax: | 405-521-2189 |
| Website URL: | http://www.ok.gov/OREC/index.htmll |
| Email Address: | orec.help@orec.ok.gov |
| Address: | 2401 N.W. 23rd Street, Suite 18Shepherd Mall |
| City: | Oklahoma City |
| State: | OK |
| Zip: | 73107 |
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