OSHA 10-Hour & 30-Hour Outreach Training for General Industry

What are OSHA’s Rules for Online Training?

For OSHA 10-Hour and 30-Hour Outreach training programs, students must:

• Spend at least 600 minutes or 10 hours in the course; or spend at least 1,800 minutes or 30 hours in the 30-Hour course.
• Only spend a maximum of 7 hours and 30 minutes in the course each day.
• Complete a survey evaluating the course upon completion. 
• Pass all quizzes and the final exam with a score of at least 70% in three attempts or less. 
• Only access the OSHA Outreach training within U.S. Jurisdiction. 

After enrolling, your course is valid for 12 months, so you can access it any time during this period. However, after the first time you launch the course, OSHA rules state you must finish it, including the survey, within 180 calendar days. 

Additionally, if you fail all attempts at a quiz or the final exam, you will no longer be able to access the course. 

I Finished the Training Course. When Will I Receive My Department of Labor (DOL) Card? 

When you successfully complete the course and pass the final exam, you will receive a DOL card in the mail in 2 weeks.

How Do I Get Proof of Completion While I Am Waiting for My DOL Card?

Upon completion of the course, return to your "My Training" page and click the certificate icon. If you’ve completed the course requirements, you will be able to view and print your temporary certificate of completion. 

What Can I Do If I Lose My DOL Card? 

If you lose your certificate of completion and need a new one, you can refer to this link for assistance: https://www.360training.com/knowledge-base/general/certificate-and-credit-reporting-solutions/where-do-i-find-my-certificate

For further help, you can contact customer service at support@360training.com.

What If I Need a Refund for My Training Course?

If for some reason you are not happy and would like a refund, send us a request within 72 hours of purchase. Here are the eligibility requirements you must meet:

• Your purchase was made no more than 72 hours prior to your refund request.
• You have NOT
  • Attempted any portion of a test or exam.
  • Requested or been issued a certificate of completion.
  • Completed 50% or more of the purchased course.

If you meet all of these criteria, submit your refund request in writing via email to support@360training.com with a proof-of-purchase receipt and an explanation for why you are requesting a refund.

You can find more information about our refund policy here.

How Do I earn CEUs (Continuing Education Units)?

You must complete and pass the course curriculum successfully before CEUs can be earned.

What is the course completion criteria to earn CEUs?

• You must spend the required time in the course curriculum before the course can be completed.
• You must validate your identity throughout the learning event to successfully pass the course.
• Pass all quizzes and the final exam with a score of at least 70% in three attempts or less before a certificate of completion can be issued and CEUs can be awarded.