OSHA 10-Hour General Industry Training Course

How Long Will This Course Take To Complete?

OSHA requires a minimum of 10 hours of seat time for online OSHA Outreach training. However, this does not include the time spent on quizzes, module assessments, or the final exam, so the total time needed to complete the course will vary based on your individual pace. Additionally, OSHA imposes daily time limits on course progress, which can further affect how long it takes to finish.

Important: You will only be able to access the final exam after:

• Meeting the minimum 10-hour seat time requirement
• Completing all lessons, modules, and quizzes

For more details on these rules and requirements, please refer to the rest of our FAQs.

What are OSHA’s Rules for 10-Hour Online Training?

For OSHA 10-Hour Outreach training programs, students must:

Spend at least  600 minutes or 10 hours in the course. 

• Only spend a maximum of 7 hours and 30 minutes in the course each day.
• Complete a survey evaluating the course upon completion.
• Pass all quizzes and the final exam with a score of at least 70% in three attempts or less.
• Only access the OSHA Outreach training within U.S. Jurisdiction.

After enrolling, your course is valid for 12 months, so you can access it any time during this period. However, after the first time you launch the course, OSHA rules state you must finish it, including the survey, within 180 calendar days.

Additionally, if you fail all attempts at a quiz or the final exam, you will no longer be able to access the course.

Is the OSHA 10-hour test hard?

The training provided through our course at 360 training will give you the resources you need to tackle the final exam.

How does taking OSHA Training online work?

All of our online OSHA training courses can be taken from the convenience of your home. Not only do our courses allow you to fulfill OSHA requirements at home, but they are also self-paced and can be completed whenever you wish within a year of your purchase.

I Finished the 10-Hour Outreach Training Course. When Will I Receive My Department of Labor (DOL) Card?

When you successfully complete the course and pass the final exam, you will receive a DOL card in the mail in 2 weeks.

How Do I Get Proof of Completion While I Am Waiting for My DOL Card?

Upon completion of the course, return to your "My Training" page and click the certificate icon. If you’ve completed the course requirements, you will be able to view and print your temporary certificate of completion.

Once I Receive My DOL Card, Does It Expire?

There is no expiration date on the DOL card. However, due to frequent changes in OSHA regulations we recommend you renew your training every 3-4 years.  

Additionally, some states or employers may have their own renewal requirements. For example, New York and Nevada require you to retake the course every five years.

Please check with your employer or state for additional requirements.

What Can I Do If I Lose My DOL Card?

You may request a replacement DOL card by contacting our Support Team at support@360training.com, or you can order a replacement card online. Please be aware there is a fee for replacing a card. 

What If I Need a Refund for My Training Course?

If for some reason you are not happy and would like a refund, send us a request within 72 hours of purchase. Here are the eligibility requirements you must meet:

• Your purchase was made no more than 72 hours prior to your refund request.
• You have NOT:
  • Attempted any portion of a test or exam.
  • Requested or been issued a certificate of completion.
  • Completed 50% or more of the purchased course.

If you meet all of these criteria, submit your refund request in writing via email to support@360training.com with a proof-of-purchase receipt and an explanation for why you are requesting a refund.

You can find more information about our refund policy here.

What are the course completion requirements to earn CEUs?

To successfully complete the course and earn Continuing Education Units (CEUs), you must:

• Complete the required time within the course curriculum before the course is considered finished.
• Validate your identity at designated checkpoints throughout the course.*
• Pass all quizzes and the final exam with a minimum score of 70% within three attempts or fewer before a certificate of completion can be issued and CEUs can be awarded.**

*How is identity validated during the course?

360training verifies each learner’s identity through periodic validation questions during the learning event. At the beginning of the course, learners are prompted to answer a series of personal validation questions. These responses are securely saved in the Learning Management System (LMS).

• What is your childhood nickname?
• What is the name of your favorite childhood friend?
• What is your oldest cousin’s first name?

Throughout the course, the LMS will prompt learners to answer these validation questions at preset intervals (e.g., every ten minutes).

• If a learner answers correctly, they are allowed to continue.
• Incorrect responses may result in the learning event being temporarily locked.

This process ensures the individual completing the course is the same person who enrolled.

**How are CEUs calculated?

Upon successful completion of the course requirements, CEUs will be awarded according to the following standard:

• 10 hours of education = 1.0 CEUs
• 30 hours of education = 3.0 CEUs
• 5 hours of education = 0.5 CEUs

Important: Partial credit or adjusted CEUs are not awarded. Learners must fully meet all course requirements, including identity validation, time-in-course, and passing scores, to receive CEUs.