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About
About This Course
In this course, you'll learn about The Joint Commission (TJC)’s patient and family education standards including the Safe Care Patient Safety Education Program.
The Safe Care program was developed to assist in patient education efforts by making important safety information available 24/7 through texting and videos.
We'll discuss why it's critical to educate patients and their families and to encourage them to take a more active role in their healthcare. You'll learn how patient and family education can improve patient safety. We'll also cover specific strategies for effective communication.
You'll get a certificate of completion after you pass the final exam, and this course is approved by IACET for 0.1 CEUs.
Outline
What You'll Learn
- Describe the Joint Commission Safe Care Patient Safety Program.
- Discover ways to encourage patients and their families to take an active role in their healthcare.
- Explain why it's critical to teach patients and their families how important it is to become more informed about their healthcare.
Topics Covered
- The Safe Care Program
- Safe Care Program Components
- Patient and Family Safety
- Safe and Effective Care
- Joint Commissions – 4 Strategies for Healthcare Workers
- Effective Communication
- Your Commitment
FAQs
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Your course will expire one (1) year after you purchase it (the date you submit payment), unless the course itself indicates otherwise.
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How Quickly Will I Get My Certificate of Completion?
Once you finish your course and pass any required exams, you can print your certificate of completion right away.
What Can I Do If I Lose My Certificate?
If you lose your certificate of completion and need a new one, you can contact customer service at (877) 881-2235 or support@360training.com.
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- Your purchase was made no more than 72 hours prior to your refund request.
- You have NOT
- Attempted any portion of a test or exam.
- Requested or been issued a certificate of completion.
- Completed 50% or more of the purchased course.
If you meet all of these criteria, submit your refund request in writing via email to support@360training.com with a proof-of-purchase receipt and an explanation for why you are requesting a refund.
You can find more information about our refund policy here.
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