The Respectful Workplace: Manage for Respect - Receiving Complaints
Learn how to effectively listen to employee concerns and address complaints, including confidentiality, retaliation, and who to involve.
Includes: Certificate of Completion
Duration: 0.23 Hour(s) | Language: English
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About this Course
Learn, as a manager, how to effectively listen to an employee’s concerns. Specifically, you'll learn how to handle an employee complaint, know who to involve in the complaint process, understand how to treat issues of confidentiality and know that retaliation is prohibited.
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