Brokerage Administration and Management

Includes: Certificate of Completion

Approval: #3776R320

Credit Type: Required

Credit: 3 Hour(s) | Language: English

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About this Course

Explore the duties and responsibilities of an ethical broker in this course.

First, we'll take a look at the characteristics and actions of a good broker. Then, we'll move on to a discussion of conflicts of interest. You'll learn how to identify situations involving gifts, kickbacks, or conflicts so you can take appropriate action to avoid an ethical violation. We'll also discuss effective risk management tools (like policy manuals) that can help you avoid unethical practices by your agents.

We'll discuss earnest money, handling escrow, and how to identify and address lender fraud in transactions. You'll also learn to identify inappropriate or illegal advertising practices.

Finally, we'll cover agency relationships and how to integrate steps that ensure proper representation by your salespeople.

This course satisfies 3 required credits in South Dakota.

Course Facts


What You Get

Certificate of completion


Credit Hours

3 hours


Learning Type

100% Online, Available 24/7


Course Structure

At your own pace, save progress as you go



Customer support available 7 days a week


Course Updates

Content is updated and current

Topics Covered

  • Broker Activities and Characteristics
  • Conflicts of Interest and Kickbacks
  • Recognizing Unethical Practices
  • Avoiding Illegal and Unethical Practices
  • Lender Fraud and Unethical Advertising
  • Review of Agency Relationships


When Does My Course Expire?

Your course will expire one (1) year after you purchase it (the date you submit payment), unless the course itself indicates otherwise.

For more information about course expiration dates, please read Terms of Use.

How Quickly Will I Get My Certificate of Completion?

Once you finish your course and pass any required exams, you can print your certificate of completion right away.

What Can I Do If I Lose My Certificate?

If you lose your certificate of completion and need a new one, you can contact customer service at (877) 881-2235 or

What If I Need a Refund for My Training Course?

If for some reason you are not happy and would like a refund, send us a request within 72 hours of purchase. Here are the eligibility requirements you must meet:

  • Your purchase was made no more than 72 hours prior to your refund request.
  • You have NOT
    • Attempted any portion of a test or exam.
    • Requested or been issued a certificate of completion.
    • Completed 50% or more of the purchased course.

If you meet all of these criteria, submit your refund request in writing via email to with a proof-of-purchase receipt and an explanation for why you are requesting a refund.

You can find more information about our refund policy here.


Regulatory Information

Name:South Dakota Real Estate Commission
Website URL:
Address:221 W. Capitol, Ste. 101

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