TIPS Wisconsin Alcohol Server (On-Premise) Training

Wisconsin-approved. Learn state guidelines PLUS effective workplace strategies. Immediate certification.


Includes: Certificate of Completion

Credit: 4 Hour(s) | Language: English

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About this Course

TIPS Wisconsin On-Premise Alcohol Server Training is specifically designed for people who serve alcohol in a restaurant, bar, social, or hospitality environment. The ideas presented in the program are the result of considerable research, and take into account what servers deal with every day, including the demands of the job, server/guest relations, and server/management relations.

Social drinking is a prevailing custom in society and generates its own special considerations that servers of alcohol are called upon to handle. As a server, you perform a variety of functions in addition to serving food and alcohol. You must:

  • Relate to guests' different personalities
  • Provide consistently good service
  • Maintain a friendly and polite manner
  • Listen to guests’ opinions and complaints
  • Resolve problems while maintaining your establishment’s “image”.

This course is designed to build on your existing skills as a server of alcohol to prevent underage and third-party sales, drunk driving, and sales to intoxicated customers, while allowing you to maintain control in a difficult situation. You will learn strategies and skills that can help you balance providing excellent customer service with ensuring only legal alcohol sales.

TIPS Wisconsin On-Premise Alcohol Server Training consists of three main areas of focus: Information, Skills Training, and Practice/Rehearsal. In addition to fulfilling regulatory requirements, TIPS training covers mitigation strategies that result in increased professionalism and improved customer service among staff.

TIPS Wisconsin On-Premise Alcohol Server Training can also help an establishment protect itself from possible litigation and often results in reduced liability insurance premiums.

Once you complete the lessons, quizzes and pass the final exam (required passing score varies by course and jurisdiction), you'll get an official TIPS Certificate that you can print right away!

TIPS is a 360training company.

Regulatory Information

Name: Wisconsin Department of Revenue Alcohol and Tobacco Enforcement Section
Phone: 608-266-6757
Website URL:
Email Address:
Address: Mail Stop 6-40 P.O. Box 8933
City: Madison
State: WI
Zip: 53708-8900

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