Utah Food Handlers Training

Will I have to pay any extra fees to get my Utah food handler training? 

No. Your $15 food handler permit fee is included in the purchase price of the course. We send the fees to the appropriate health district, and they will mail your official permit to the address you supplied in the course. 

Will I need to go to my local health district office to get my food handler training? 

No. When you complete the course, we send the necessary fees and information to the health department for you, and they will mail your food handler permit to you. 

How do I verify that you’re an approved provider in Utah? 

You can find a list of approved providers on the Utah Department of Health and Human Services website where you will see Learn2Serve by 360training listed. 

Who has to take food handler training in Utah? 

Utah requires that all food service employees complete food handler training to earn a food handler permit. This includes restaurant staff, as well as workers in convenience stores serve potentially hazardous foods such as soups, hotdogs, and other products prepared on-site. 

When should I take the food handler course? 

Ideally, you should complete training before you start working. However, by law, you have 14 days after your date of hire to fulfill the state’s requirements and obtain your food handler training certificate. 

What scores do I need to pass the quizzes and final exam? 

To pass the quizzes and the final exam, you need to score a minimum of 75%. 

What happens if I fail a quiz? 

If you fail a quiz three times in a row, you’ll need to retake the lesson. 

What happens if I fail the final exam? 

You get three chances to pass the final exam at the end of the course with at least 75%. If you fail all three attempts, then the course will end, and you will not be issued a permit. To try again, you will need to re-purchase the course and start from the beginning. 

How quickly will I get my certificate of completion?  

Once you finish your course and pass any required exams, you can print your certificate of completion right away.    

What can I do if I lose my certificate of completion?  

If you lose your certificate of completion and need a new one, you can refer to this link for assistance: https://www.360training.com/knowledge-base/general/certificate-and-credit-reporting-solutions/where-do-i-find-my-certificate

For further help, you can contact customer service at support@360training.com.

If I took a different food handler course from Learn2Serve by 360training will it count? 

No. You must take this Utah-specific course because it has different content and tests that are approved by the state. Additionally, if you take a different course, we will not report your training completion to your local health department since the fees are unique to this course. 

If you have any questions about which course you should enroll in, please don’t hesitate to reach out to our customer support team at (877) 881-2235 or support@360training.com.   

When does my course expire? 

Your course will expire one (1) year after you purchase it (the date you submit payment), unless the course itself indicates otherwise. 

For more information about course expiration dates, please read our Terms of Use. 

What if I need a refund for my course? 

If for some reason you are not happy and would like a refund, send us a request within 72 hours of purchase. Here are the eligibility requirements you must meet: 

• Your purchase was made no more than 72 hours prior to your refund request. 
• You have NOT: 
  • Attempted any portion of a test or exam. 
  • Requested or been issued a certificate of completion. 
  • Completed 50% or more of the purchased course. 

If you meet all of these criteria, submit your refund request in writing via email to support@360training.com with a proof-of-purchase receipt and an explanation for why you are requesting a refund. 

You can find more information about our refund policy here.