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About
About this Course
This course is appropriate for Vermont cannabis establishment employees who are customer-facing in a retail facility. If you’re NOT going to be a customer-facing employee, you may be able to take our General Employee Training instead.
This Vermont Cannabis Control Board (CBB)-approved course is designed specifically for Retail Employees working in cannabis establishments. Under state law, all cannabis retail workers must complete this compliance training within 60 days of starting employment and take annual refresher courses.
In this course, you’ll learn the essentials of cannabis, including types of products and consumption methods. We’ll cover the rules around cannabis establishment licensing, site safety, and best practices for vendors, helping you understand the key compliance requirements in Vermont. You’ll also gain practical skills for verifying customer IDs and identifying customers impaired by cannabis, ensuring that you prevent illegal sales.
Additionally, this course covers state-specific health and safety regulations, focusing on topics crucial for retail employees. You’ll learn how to:
- Recognize the health effects of cannabis on different populations.
- Prevent sales to minors by spotting behavioral cues.
- Identify signs of overconsumption and signs of mental health or substance abuse disorders (SUD).
- De-escalate situations involving intoxicated customers and avoid unlawful sales.
This course is essential for any customer-facing employee working in a Vermont cannabis retail facility. If your role doesn’t involve direct customer interaction, consider our General Employee Training for a more tailored learning experience.
Outline
Topics Covered
- Cannabis Basics
- Cannabis
- Federal Implication
- Licensed Cannabis Establishments & Basic Site Safety
- Cannabis establishments, Commissions, and Control Board
- Licensing
- Medical & Retail (“Adult Use”) Cannabis
- Types of Licensed Establishments
- Inventory
- Transport
- Disposal
- Recalls
- Security
- Best Practices for Cannabis Vendors
- Employee Licenses and Permits
- Best Practices
- Diversity, Equity, and Inclusion (DEI)
- Advising Customers
- Health Concerns with Cannabis
- Cannabis Products & Consumption Methods
- Cannabis Products
- More Information on Cannabis Concentrates
- More Information on Cannabis Edibles
- Measuring Potency for Homemade Edibles
- Proper Dosage and Preventing Overconsumption
- How to Determine Valid Identification & Prevent Underage Consumption
- Valid Forms of Identification
- How to Properly Check IDs
- Recognizing Fake Identification
- Sample IDs
- Underage Minors & Cannabis
- Compliance Checks
- Preventing Unlawful Cannabis Consumption by Minors
- Identifying Persons Impaired by Cannabis
- Who is Impaired by Cannabis
- Signs of Addiction or Misuse of Cannabis
- Signs of Mental Health Disorder
- Prohibition on Selling Cannabis to Intoxicated Persons
- De-Escalating Interactions with Intoxicated Customers
- Incident Log
- Driving High is a DUI
- Legal Liability and Vermont State-Specific Laws
- Legal Liability
- Privacy (HIPAA for Patients, Adult-use Records)
- Vermont Specific Guidelines
What You’ll Learn
By the end of this course, you will be able to:
- Define Cannabis and its strains or cultivars in detail.
- Explain the differences between THC and CBD.
- Explain different cultivation methods.
- Identify the federal implications of working in the Cannabis industry.
- Discuss different types of Cannabis establishments and why they need licenses.
- Describe what is considered lawful operation of a Cannabis establishment.
- Discuss the differences between medical and recreational Cannabis.
- Explain fundamental rules related to inventory tracking systems.
- Describe necessary on-site security.
- Explain the basic rules of transport, disposal, and recall.
- Describe who needs a Cannabis handler permit or license.
- List best practices for Cannabis handlers including hygiene, weighing product, and cash handling.
- Explain why cultural competency matters in the Cannabis industry.
- Discuss how to properly advise customers on their Cannabis purchase.
- List groups who should avoid Cannabis consumption and why.
- Identify and recognize Cannabis products.
- Discuss different types of Cannabis products and explain how they are manufactured and consumed.
- Explain what concentrates are and list different types of Cannabis concentrates.
- Identify what is considered a Cannabis edible.
- Decipher appropriate dosage and recognize overconsumption.
- Understand the laws and regulation of Cannabis consumption.
- Explain the steps necessary to determine if an ID is valid.
- Describe the behavioral cues of minors.
- Define fake forms of identification.
- Identify a fake ID.
- List steps to prevent underage consumption of cannabis.
- Identify a person impaired by Cannabis.
- Recognize the signs of Cannabis abuse.
- Use visual cues to detect impairment.
- Recognize when impairment compromises the safety of others.
- Describe who is responsible for compliance.
- Define unlawful acts and their consequences.
- Discuss ways of preventing unlawful acts.
- Understand Vermont-specific regulations involving Cannabis operations.
FAQs
When does my course expire?
Your course will expire sixty (60) days after you purchase it (the date you submit payment), unless the course itself indicates otherwise.
For more information about course expiration dates, please read our Terms of Use.
What if I need a refund for my course?
If for some reason you are not happy and would like a refund, send us a request within 72 hours of purchase. Here are the eligibility requirements you must meet:
- Your purchase was made no more than 72 hours prior to your refund request.
- You have NOT:
- Attempted any portion of a test or exam.
- Requested or been issued a certificate of completion.
- Completed 50% or more of the purchased course.
If you meet all of these criteria, submit your refund request in writing via email to support@360training.com with a proof-of-purchase receipt and an explanation for why you are requesting a refund.
You can find more information about our refund policy here.
How quickly will I get my certificate of completion?
Once you finish your course and pass any required exams, you can print your certificate of completion right away.
What can I do if I lose my certificate of completion?
If you lose your certificate of completion and need a new one, you can refer to this link for assistance: https://www.360training.com/knowledge-base/general/certificate-and-credit-reporting-solutions/where-do-i-find-my-certificate
For further help, you can contact customer service at support@360training.com.
What Is Vermont Vendor Training?
Vermont Vendor Training is a mandatory compliance course for employees working in Vermont Cannabis Establishments. It teaches employees how to comply with state law while selling cannabis in a licensed facility and includes a basic introduction to cannabis, cannabis products, and consumption methods.
Is Vermont Vendor Training Mandatory?
Yes. The Vermont Cannabis Control Board (CCB) requires all cannabis establishments in the state to ensure all retail and general employees in the state complete vendor training on the required schedule. This includes retailers, all tiers of manufacturers, indoor cultivation facilities, outdoor cultivation facilities, mixed cultivation facilities, testing laboratories, and more.
Employees of cannabis establishments must complete all required employee training within 60 days of hiring, although customer-facing employees of retail establishments need to complete training on certain topics before they’re legally allowed to start selling cannabis to customers. All employees must repeat training at least annually after that.
Do I Need General Employee or Retail Training?
If you are a customer-facing employee of a retail Cannabis facility, you need to complete Retail Training at least once at the start of your employment to comply with Vermont state law.
As a Retail Employee, there are eight topics that you must complete before you are allowed to sell cannabis or cannabis products to consumers, and the remaining topics must be completed within 60 days of employment. Afterward, annual training refreshers are required.
All other types of employees at any kind of cannabis establishment (retail, manufacturing, cultivation, testing, etc) can take General Employee Training instead.
As a General Employee, you’ll need to complete the course for the first time within the first 60 days of employment, and then annually after that.
Is Your Responsible Vendor Training Course Approved in Vermont?
Yes, 360training is authorized by the Vermont Cannabis Control Board (CCB) to provide vendor training in the state.
Regulatory
| Name: | Vermont Cannabis Control Board (CCB) |
| Phone: | 802-828-1010 |
| Website URL: | https://ccb.vermont.gov/ |
| Email Address: | CCB.Info@vermont.gov |
| Address: | 89 Main Street3rd Floor |
| City: | Montpelier |
| State: | VT |
| Zip: | 05620-7001 |
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