Workplace Violence Prevention for Healthcare Online Training

• Employee Impact 
  • Physical Trauma 
  • Psychological Trauma 
• Employer Impact 
  • Staffing Issues 
• Types of Violence 
• Patient/client Violence 
  • Risk Factors 
  • Prevention 
• Worker-On-Worker Violence 
  • Risk Factors 
  • Prevention 
• Burnout 
  • Risk Factors 
  • Stages of Burnout 
  • Prevention 
  • Caring for Yourself 
  • Caring for Others 
  • Depression & Compassion Fatigue 
• Workplace Violence Prevention Program 
  • Management Commitment 
  • Worksite Analysis 
  • Prevention & Control 
  • Safety & Health Training 
  • Record Keeping and Program Evaluation 

Upon completion of this course, you will be able to: 

• Understand the importance of medical workplace violence and how it affects you. 
• Understand the types of workplace violence. 
• Understand the risk factors that can lead to workplace violence. 
• Understand how to prevent workplace violence. 
• Understand the employer’s responsibilities in creating an effective workplace violence prevention program. 

What Is Workplace Violence? 

Any behavior that causes anxiety, fear, and a climate of distrust in your workplace is part of workplace violence. This includes any time someone is abused, threatened, intimidated, or assaulted in their place of employment. 

What Are the Four Types of Workplace Violence? 

1. Personal – the instigator has a personal rather than a business relationship with the victim 
2. Client – the instigator is a client of the business 
3. Worker-on-worker – the instigator is an employee who threatens another employee 
4. Criminal intent – the instigator is committing a crime at the business location 

Can an Employer Predict or Anticipate Workplace Violence? 

Yes. The idea that someone “just snapped” without warning is a myth. Workplace violence is not random or unpredictable. In most cases, there are warning signs that lead up to an act of violence, which means you can predict and prevent violence in your workplace. 

How Can Employers Protect Employees From Workplace Violence? 

The best protection employers can offer is to establish a zero-tolerance policy toward workplace violence. All employees should know the policy and understand the procedures for reporting violence. Any claims should be investigated and remedied right away.