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ISO Trainings ISO 9001:2015 Introduction

ISO 9001:2015 Introduction

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  • Course Delivery: On Demand
  • Duration: 2 Hour(s)
  • Language: English
  • Difficulty: Beginner
  • Audience: Who should take this course? Quality Managers, Internal Quality Auditors, Project Coordinators, QMS executioners. Companies part of supply chain for other companies. Companies requiring ISO 9001 Certification , that want their quality management system recognized internationally and demonstrate their compliance and commitment to industry respected practices, stay competitive, and open up new business prospects.

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Adherence to ISO 9001 improves efficiency, productivity and effectiveness along with improved communication and better quality awareness within an organization. This course is an introduction to the ISO 9001 standard and its revision of 2015.

ISO promotes quality management processes for all businesses and organizations, improving service and productivity. We will examine the; benefits of ISO certification, installation of seven universally accepted quality management principles defined in ISO 9001:2015, how to manage risk in a company, and define process approach.

Understanding and managing interrelated processes as a system contributes to an organization's effectiveness in achieving intended results. This vision can be fulfilled efficiently through application of the Plan-Do-Check-Act (PDCA) cycle. This action run acts as the foundation of the process approach. During our study we will evaluate on how this cycle can be used by top managers, quality control managers and department heads.

Lastly, the course will also provide an overview of documented information; including the ISO 9001 clause structure, their revisions, and discuss the general need for Quality Manuals with steps involved in implementation of the standard.


Course Objectives

Upon completion of this course, you should be able to:

  • How ISO gives companies a competitive advantage
  • ISO 9001 background, requirements, changes and standards
  • Global objectives of the ISO implementation
  • ISO 9001-2015 Quality Management Principles and how they are applied in organizations
  • Process approach, the basic process model and how it is applied in organizations
  • The Plan-Do-Check-Act (PDCA) cycle and how it can achieve efficient process management
  • Importance of understanding the organizational context
  • Role of top management in a quality management system
  • How to undertake changes in a planned and systematic manner
  • Need for organizations to determine and identify opportunities for improvement
  • Information pertaining to Quality Manuals
  • Records that are considered documented information
  • Steps deemed necessary to implement or update ISO 9001: 2015

Topics Covered

Lesson 1 : Overview of ISO 9001:2015 Quality Management
Lesson 2 : ISO 9001 : 2015 Quality Management Principles
Lesson 3 : Risk & process Approach
Lesson 4 : Overview of ISO 9001 :2015 Clauses & Revision
Lesson 5 : Documented Information and ISO 9001 : 2015 Implementation



There are no prerequisites required for this course


Subject Matter Expert

This course is created and brought to you by 360training, a leading provider of accredited e-learning courses to working professionals through today's leading schools, associations and corporations. 360training's high-quality e-learning courses assist thousands of working professionals in a wide range of disciplines, helping them to succeed in today's marketplace, to renew licenses, to acquire certification or to prepare for a new profession.

This course was created by the instructional design staff of 360training in connection with field professionals whose many years of experience in adult educational theory and distance learning technology make the process of certification, compliance and training as convenient, engaging and cost-effective as possible.


End of Course Instructions

Upon successful completion of the course, you will be able to print a certificate of completion from your training page.


Quiz Information

At the end of every lesson, you will be given a short quiz to test your knowledge of the material presented in that lesson. These lesson quizzes will help you prepare for the 10 question Final Exam at the end of the training.

You will be able to view every assessment result, which answers you got wrong and right, and feedback as to why the right answer is the most correct.



The final exam must be passed successfully with 70% or higher to receive your certificate of completion.


Additional Information

What is ISO 9001 Training?

ISO 9001 training provides an introduction to international standards within ISO 9001. The ISO course trains managers, consultants and staff in the basic elements of quality standards intended to increase customer awareness of each business's intent to provide highest quality in products and services.

Through a thorough introduction to ISO 9001, students are exposed to greater awareness and preparation for implementing ISO 9001 and also greater depth of understanding of QMS (quality management systems) provided by quality management software applications.

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