I Purchased the Wrong Course, Can I Switch My Course to a Different One and Just Pay for the Difference?
I Purchased the Wrong Course, Can I Switch My Course to a Different One and Just Pay for the Difference?
So long as you have an active course, have NOT taken a final examination, or completed a course, we can accommodate you.
- First, you may go ahead and purchase the correct course.
- Once you have received your purchase receipt on your registered email, kindly send a copy to support@360training.com. On the same email, include a brief message saying you have initially purchased a wrong course, and that a correct one has been purchased. Please make sure to include your account details such as your username and/or email address.
- You will be receiving a response within 24-48 hours confirming your eligibility for a refund. Once refunded, your credit card will be credited within 5-7 business days, depending on your billing cycle.
If you need further assistance, you may email us at support@360training.com or chat with us live.