Why is my course in Affidavit Pending/Received status?

Why is my course in Affidavit Pending/Received status?

Course Status:

Not Started – This course has not been accessed since it was purchased. Please keep in mind that all 360training courses have an expiration date. The validity period can vary - some courses expire 60, 90, or 180 days, while others may be valid for up to one year from the date of enrollment or first access. You can view the exact expiration date on your dashboard after completing your purchase.

In Progress - The course has been accessed and in the process of completion.

Certificate Issued - The course has been successfully completed.   Your certificate is now available in your online account.  You may access your certificates from your My Courses page. A Print Certificate link will be available below the title of the course that you completed.

Pending Affidavit - The course has been successfully completed. However, the required affidavit has not been received yet.  Affidavits are mostly required after completing Real Estate and Insurance courses. We will not be able to issue certificates or report your hours (if required) to your respective states if the needed (accomplished) affidavits are not received.  Please be advised that actual date of course completion will be based on the date your affidavit is received.

Affidavit Received - Accomplished affidavit has been received.  Please allow 24 hours for the status to be updated. It will then be changed to Completed and your certificate of course completion link will be available.  If the course status is not updated within 24 hours, please email our support team at support@360training.com so they can make a follow-up for you.

If you need further assistance, please contact us.