No matter what industry you are in, no matter if you are producing a product or selling services, your business is always oriented towards customers.
A good customer is the very foundation of every successful business. This course outlines how customer service draws from day-to-day interpersonal communication skills and the ability to make 1 to 1 connection with the customer. Great customer service starts with every day interpersonal relationship skills like active listening, compassion, and respect.
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