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Browser and System Compatibility Requirements
Operating System: Windows (Version 7 +) and MacOS (Catalina, Big Sur, Monterey, Ventura)
- Chromebook, iPad, tablet, and mobile devices are NOT supported
Web Browser: Google Chrome, Mozilla Firefox, and Microsoft Edge
- To download a Google Chrome Browser on your Windows or Mac device, please click here.
- To download a Mozilla Firefox Browser on your Windows device, please click here.
- To download a Mozilla Firefox Browser on your Mac device, please click here.
- To download a Microsoft Edge Browser on your Windows or Mac device, please click here.
Internet Speed: Internet Connection with a speed of at least 4 MBPS or greater for Upload and Download
- (Tethering and Hotspots are NOT allowed)
Web Camera: For best results, use the built-in webcam or a USB camera with a microphone
Note: If you are attempting to access your examination using any other Operating System and/or browser, your system will fail the compatibility test and you will not be able to take the exam.
If you need further assistance, you may email us at email@example.com, chat with us live or call us at (877) 881-2235. We are open from 7 AM CST to 8 PM CST, Mondays through Fridays.