How do I appeal a decision or file a complaint?

In the case of any technical problems that were not handled promptly, questionable content, questions surrounding the outcome of the exam or any questions or answers within, or any other concerns regarding the Learn2Serve Food Handler Training Certificate Program, please complete the form attached here, and email to the address provided on the form.

The process for appealing any decision is to complete this form and send it to the email address on the form.’s Food Handler Certificate Management Committee takes these complaints and appeals very seriously and will be fully briefed prior to rendering a decision to address your complaint or appeal request.

You will be notified of any actions or decisions regarding your Appeal or Complaint.

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