How can we help you today?
I purchased the wrong course, can I switch my course to a different one and just pay for the difference?
So long as you have an active course, have NOT taken a final examination, or completed a course, we can accommodate you.
- First, you may go ahead and purchase the correct course.
- Once you have received your purchase receipt on your registered email, kindly send a copy to firstname.lastname@example.org. On the same email, include a brief message saying you have initially purchased a wrong course, and that a correct one has been purchased. Please make sure to include your account details such as your username and/or email address.
- You will be receiving a response within 24-48 hours confirming your eligibility for a refund. Once refunded, your credit card will be credited within 5-7 business days, depending on your billing cycle.
For support, you may email us at email@example.com, chat with us live or call us at (877) 881-2235 for further assistance. We are open from 8 AM CST to 8 PM CST, Mondays through Fridays.