What Should I do if my Course is Not Loading?

Please be sure you are using a supported or compatible device and browser for our course. Please click here for further details regarding the supported or compatible device and browser for our course.

Also, please make sure to have a good and stable internet connection especially if you are using a wireless (WIFI) connection. You may click here to check your internet connection speed. A good internet connection speed should have 25 Mbps (DOWNLOAD speed) and 3 Mbps (UPLOAD speed).

Moreover, our course programs store cookies and temporary internet files in the browser. Please clear your browser cache and cookies periodically to prevent the course player from responding slowly or stalling. Please click here for further details on how to clear a browser cache and cookies for different browsers, or you may also try using incognito or private browsing in accessing your course.

If you need further assistance, you may email us at support@360training.com, chat with us live or call us at (877) 881-2235. We are open from 8 AM CST to 8 PM CST, Mondays through Fridays.