California Agency

• Agency Relationships in a Brokerage
• Review of Duties
• Required Disclosures and Forms
• California Business and Professions Code
• Other Agency Topics

This course is sponsored by 360training.com, Inc.
(DRE Sponsor ID#6242)
5000 Plaza on the Lake, Suite 305, Austin, TX 78746
(877) 881-2235

When a student selects a course from the online course catalog, the following information is presented to them in a pop-up window.

This course is approved for continuing education credit by the California Department of Real Estate. However, this approval does not constitute an endorsement of the views or opinions which are expressed by the course sponsor, instructor, authors, or lecturers.

Text Book Information:

Title: California Agency
Author: 360training.com, Inc.
Copyright Date: 3/14/2017
Pages: 42
Edition: 1.0

Course Description: The relationship between a real estate agent and his or her client is a fundamental component of any transaction involving land. The client puts trust in the agent, who has a responsibility to make the client fully aware of agency law in general as well as the finer points of law specific to the state of California governing these transactions. It is essential that real estate agents make themselves very familiar with these laws to serve their clients to the best of their abilities and to avoid litigation.

This course covers a broad range of issues related to Agency Relationships & Duties in Brokerage to help the student learn ways to help clients through this sometimes-complicated process. It includes the following lessons:

- Agency Relationships in a Brokerage
- Review of Duties
- Required Disclosures and Forms
- California Business and Professions Code
- Other Agency Topics

Cost: $15

Hours of Continuing Education Credit: 3 hours

Method of Presentation: This course is delivered entirely through the internet, including the final exam. No printed materials are provided.

Course Offering Category: Agency

Course Completion Time Limits: You have 12 months from date of purchase to complete this course.

Refund Policy:
All tuition and fees paid for the course are due and refundable when: (a) the course of instruction is discontinued by the school, preventing a student from completing the course; OR (b) the enrollment of student was procured because of any misrepresentation in advertising, promotion materials of the school, or representation made by an owner or employee of the school. All refunds will be completed within 30 days after the effective date of enrollment termination

Validation Requirements:
Our authentication system incorporates a mechanism for preventing fraud by ensuring that the student registered for the course is engaged in the course material. During course enrollment, students create a personal registration profile by entering personal information on a secure page so that the provider may process certification. The required information may include driver's license number, address, and form of payment. During registration, the system also prompts the user for additional personal validation information used during the course: "How many doors does your vehicle have?" / "How did you renew your driver's license last?" / etc.

Randomly, the user is prompted with a personal validation question at several points during the course; these questions are based on the answers provided by the student during registration. Additionally, the questions are timed and must be answered correctly for the trainee to proceed with the course. If the question supplied is incorrect, the course is suspended and the trainee is prompted to call the provider to explain why they failed validation. Their information is verified by a trainer who can then remotely unlock the course to allow the student to proceed with the coursework. If this personal information is not verified, the provider will suspend the student from any further access, refund any tuition payments collected and take the appropriate administrative enforcement actions. This validation sequence is enforced randomly on multiple occasions upon entering, taking and exiting the course.

Testing Requirements:
At the end of each lesson there will be a short quiz of 10 multiple choice questions. You must pass this quiz with a 70% or better to move forward with the course. The quiz will be automatically graded as you complete it. Failure to pass the quiz with 70% will result in repeating the lesson.

Correspondence Course Identification Statement:

All participants are required to submit one of the below identifications upon course launch and must use the same information immediately before the final exam to unlock it. The student must also provide a picture of their driver’s license upon course launch.

• A current California driver’s license.
• A current identification card described in Section 13000 of the California Vehicle Code
• Any identification of the participant issued by a governmental agency or a recognized real estate     related trade organization within the immediately preceding five years which bears a photograph, signature and identification number of the participant.

Participants will have 30 seconds to respond to the validation questions in 3 attempts or the course will lock.

Final Examination Rules:
For the final exam, the student will have 15 minutes to complete the closed-book exam. The final exam consists of fifteen (15) multiple choice questions. The student will need to score 70% or better to pass the exam. The student will be given 1 minutes per question to answer the questions during the final exam. The student will not be able to print or download the exam. After the 15 minutes, have passed the student will automatically be logged out of the final.

Please note that the student will have (2) chances to take the final exam.

DRE Regulation 3007.3(c) will only allow students to take exams for a maximum of 15 approved credit hours in any 24-hours period.

Online Evaluation Statement:
A course and instructor evaluation is available on the California Department of Real Estate (DRE) website at www.dre.ca.gov. Access this form by typing in "RE 318A" in the search box located in the upper right corner of the home page.

Course Provider Complaint Statement:
A course provider complaint form is available on the California Department of Real Estate (DRE) website at www.dre.ca.gov. Access this form by typing in "RE 340" in the search box located in the upper right corner of the home page. An informational form regarding course provider complaints, "RE 340A" is also available.

When Does My Course Expire?

Your course will expire one (1) year after you purchase it (the date you submit payment), unless the course itself indicates otherwise.

For more information about course expiration dates, please read Terms of Use.

How Quickly Will I Get My Certificate of Completion?

Once you finish your course and pass any required exams, you can print your certificate of completion right away.

What Can I Do If I Lose My Certificate?

If you lose your certificate of completion and need a new one, you can contact customer service at (877) 881-2235 or support@360training.com.

What If I Need a Refund for My Training Course?

If for some reason you are not happy and would like a refund, send us a request within 72 hours of purchase. Here are the eligibility requirements you must meet:

• Your purchase was made no more than 72 hours prior to your refund request.
• You have NOT
  • Attempted any portion of a test or exam.
  • Requested or been issued a certificate of completion.
  • Completed 50% or more of the purchased course.

If you meet all of these criteria, submit your refund request in writing via email to support@360training.com with a proof-of-purchase receipt and an explanation for why you are requesting a refund.

You can find more information about our refund policy here.