Data Center and Virtualization TSHOOT:  Cisco CCNP Troubleshooting and Maintaining Cisco IP Networks v2.0

TSHOOT: Cisco CCNP Troubleshooting and Maintaining Cisco IP Networks v2.0

495.00 396.00
$495.00 $396.00

You Can Save Big With Group Enrollment

X
PRICE PER USER
$
X
USERS


=
SUBTOTAL
$

1 - 10 Users = $396.00 (Per User)

11 - 25 Users = $336.60 (Per User)

26 - 50 Users = $252.45 (Per User)

51 - 100 Users = $159.04 (Per User)

Enroll Now
More Than 1 User? Save Money With Group Enrollment! Click Here
This Package Contains Courses - See More
  • Course Delivery: On Demand
  • Duration: 11.5 
  • Language: English
  • Difficulty: Intermediate
  • Audience: Network Managers

Chat Live | Contact Us | Toll Free: (888) 360-8764

Expert Lectures
Learn on-demand from top instructors who are industry subject matter experts. Our highly certified expert instructors possess a superior understanding of the subject matter in their fields and have the ability to convey this knowledge in an effective, engaging, and professional manner to a wide audience.

Certificates of Completion
Upon completion of a series of courses you can earn a certificate of completion from Career Academy and American Business and Technology University. Certificates of Completion will display your full name, course completed, as well as the date of completion. Students have the ability to print this out or save it digitally to showcase your accomplishment.

PowerPoint Visuals
Many of the in-depth theories and processes discussed in our courses can be learned most efficiently through the detailed PowerPoint slides presented. These visuals are accompanied by an instructor voice-over to provide our students with a clear, efficient, and complete presentation of concepts.

Demonstrations
The immersive demonstrations in our training are a way for the instructor to present how to perform a task on-screen in front of the student. This feature gives the student the power to see tasks performed by a professional in the intended environment as many times as they would like, without purchasing expensive software.

Mobile Access
With our universal course player, you can learn from your computer, tablet as well as mobile devices. Keep up with your training on the go!
 

Description

This course provides students with the knowledge and skills to troubleshoot and maintain Cisco IP networks, including complex enterprise and converged networks.
 

Course Objectives

Upon completion of this course, students will understand:

  • Troubleshooting methods, approaches, and procedures
  • Recommended network maintenance practices
  • Using basic and specialized troubleshooting tools
  • Troubleshooting:
  • A redundant Internet gateway or redundant ISP fails to provide backup connectivity
  • OSPF, EIGRP and BGP issues, including redistribution
  • HSRP, VRRP, and GLBP issues
  • EtherChannel issues
  • Other issues including NTP, DNS, default routes, IP SLAs, AAA, and GRE
  • When headquarters or branch clients are unable to access internal devices or the Internet
  • When you are unable to connect to a network device using SSH or Telnet
  • When devices are unable to acquire a DHCP-provided address
 

Topics Covered

Module 1:  Planning Maintenance for Complex Networks
  • Maintenance Models and Methodologies
  • Benefits of Structured Maintenance over Interrupt-driven Maintenance
  • Maintenance Models and Methodologies - Cont.
  • The Configuration Management Element of the FCAPS Model
  • Network Maintenance Processes and Procedures
  • Network Maintenance Tools, Applications, and Resources
  • NTP Example
  • Cisco Configuration and Documentation Tools
  • Logging Services
  • Logging to a Server
  • Network Monitoring and Performance Measurement Tools
  • Implementing Backup and Restore Services using FTP
  • Implementing Backup and Restore Services using Archive
  • Implementing Backup and Restore Services using configure replace
  • Disaster Recovery Tools
  • Demo - Creating a Physical and Logical Topology

Module 2:  Troubleshooting Processes for Complex Enterprise Networks
  • Troubleshooting Methodologies
  • Troubleshooting Approaches
  • Troubleshooting Approaches - Spot the Differences Example
  • Troubleshooting Approaches - Move the Problem Example
  • Implementing Troubleshooting Procedures
  • The Troubleshooting Process – Verify and Define the Problem
  • The Troubleshooting Process – Gather Information
  • The Troubleshooting Process – Analyze
  • The Troubleshooting Process – Eliminate
  • The Troubleshooting Process – Propose Hypothesis
  • The Troubleshooting Process – Test Hypothesis
  • The Troubleshooting Process – Solve Problem
  • The Troubleshooting and Network Maintenance
  • Communication and Change Control – Cont.
  • Disaster Recovery Tools
  • Demo - Configuring Devices
  • Demo - Doing a Baseline Configuration

Module 3:  Using Maintenance and Troubleshooting Tools and Applications
  • Collecting and Filtering Information Using IOS show Commands
  • Testing Network Connectivity Using Cisco IOS Commands
  • Collecting Real-time Information Using Cisco IOS debug Commands
  • Diagnosing Hardware Issues Using Cisco IOS Commands
  • Using Traffic Capturing Tools
  • Gathering Information with SNMP
  • Gathering Information with NetFlow
  • SNMP and NetFlow Comparison
  • Enabling Network Event Notification
  • Enabling Network Event Notification – SNMP
  • Enabling Network Event Notification – Embedded Event Manager (EEM)
  • Enabling Network Event Notification – EEM
  • Demo - Collecting and Filtering Information with the show ip Command

Module 4:  Maintaining and Troubleshooting Campus Switched Solutions Troubleshooting Tools and Applications
  • LAN Switch Operation
  • Verifying Layer 2 Forwarding
  • Spanning Tree Operation
  • Spanning Tree Failures
  • EtherChannel Operation
  • EtherChannel Problems
  • EtherChannel Diagnostic Commands
  • EtherChannel Diagnostics
  • Inter-VLAN Routing and Multilayer Switching
  • Troubleshooting Routers and Multi-Layer Switches
  • Troubleshooting Multi-layer Switches
  • Switched Virtual Interfaces (SVIs) and Routed Ports
  • Multilayer Switches, VLANs and Routing
  • Routed Interfaces vs. SVIs
  • Checking SVI Status
  • First Hop Redundancy Protocols (FHRPs)
  • Using First Hop Redundancy
  • Verifying HSRP Operation
  • Alternatives to HSRP
  • HSRP, VRRP, and GLBP Diagnostic Commands
  • Demo - Checking Connectivity & Show Commands
  • Demo - First-Hop Redundancy Protocol

Module 5:  Maintaining and Troubleshooting Routing Solutions
  • Routing and Routing Data Structures
  • Using IOS Commands to Verify Routing Functions
  • IGP Routing Protocol Review
  • EIGRP Review
  • Monitoring EIGRP with show Commands
  • Monitoring EIGRP with debug Commands
  • EIGRP Troubleshooting Example
  • OSPF Review: Process and Operation
  • OSPF Review: Data Structures
  • OSPF Review: Network Areas and LSAs
  • OSPF Review: Information Flow Within an Area
  • OSPF Review: Information Flow Between Areas
  • Monitoring OSPF with show Commands
  • Monitoring OSPF with debug Commands
  • OSPF Troubleshooting Example
  • Route Redistribution Review
  • Verifying and Troubleshooting Route Propagation
  • OSPF to EIGRP Redistribution Troubleshooting Process
  • BGP Overview
  • BGP Route Processing and Data Structures
  • BGP Routing Information Flow: Peering
  • Monitoring BGP with show Commands
  • Monitoring BGP with debug Commands
  • BGP Troubleshooting Example
  • Demo - Troubleshooting Various Dynamic Routing Protocols

Module 6:  Troubleshooting Addressing Services
  • NAT/PAT Operation Review
  • Troubleshooting NAT/PAT Issues
  • NAT/PAT Troubleshooting Example 1: Routing Issue
  • Using NBAR for Protocol Discovery
  • NAT/PAT Troubleshooting Example 2: Incorrect Access List
  • DHCP Overview
  • DHCP Overview: Client–Server Communication
  • DHCP Overview: Client–Server Communication – DHCP Packets (Message Types)
  • Common DHCP Troubleshooting Issues: Three DHCP Roles a Router May Take
  • DHCP Troubleshooting Issues: DHCP Relay Agent
  • DHCP Troubleshooting Issues: DHCP Parameters and Options
  • DHCP Troubleshooting Issues
  • DHCP Troubleshooting Commands
  • DHCP Troubleshooting Example 1: Problems After a Security Audit
  • DHCP Troubleshooting Example 2: Duplicate Client IP Addresses
  • DHCP Troubleshooting Example 3: Relay Agent Issue
  • IPv6 Routing Overview – IPv6 vs IPv4
  • Troubleshooting IPv6 Issues - Cont.
  • IPv6 Troubleshooting – show Commands
  • IPv6 Troubleshooting – debug Commands
  • IPv6 Troubleshooting Example 1: IPv6 Routing Problems
  • IPv6 Troubleshooting Example 2: Redistribution Issue
  • IPv6 Troubleshooting Example 3: OSPFv3 Configuration Errors
  • IPv6 Troubleshooting Example 4: OSPFv3 over 6to4 Tunnel
  • IPv6 Troubleshooting Example 4 - Summary

Module 7:  Troubleshooting Network Performance Issues
  • Cisco Application Networking Services (ANS) Overview
  • ANS Optimization Cycle
  • ANS Baselining and Application Optimization Tools
  • NetFlow Overview
  • NetFlow Configuration
  • NetFlow Statistics Example
  • Cisco IP SLA Overview
  • Cisco IP SLA Configuration
  • Cisco IP SLA Configuration Example
  • Cisco IP SLA Responder
  • NBAR Overview
  • Using NBAR for Protocol Discovery
  • NBAR PDLMs
  • SLB Overview
  • QoS and AutoQoS Overview
  • AutoQoS Autodiscovery and Configuration
  • AutoQoS Discovery Results
  • Common NetFlow Issues
  • Common IP SLA Issues
  • Common NBAR Issues
  • Common AutoQoS Issues
  • Network Application Service Troubleshooting Commands
  • NetFlow Troubleshooting Example

Module 8:  Troubleshooting Converged Networks
  • Common Wireless Integration Issues
  • Standalone Wireless Solution
  • Split MAC or Lightweight Solution
  • Wireless Integration Issues
  • Wireless Integration Issue Tools
  • WLAN Connectivity Troubleshooting Example 1: Misconfigured Trunk
  • WLAN Connectivity Troubleshooting Example 2: Duplex and Trust Issues
  • WLAN Connectivity Troubleshooting Example 3: LWAPP Denied by New Security
  • WLAN Connectivity Troubleshooting Example 4: DHCP Issues
  • Section 2 Overview
  • Unified Communications Integration Issues
  • Unified Communications Design
  • Unified Communications Components
  • Unified Communications – IP Phones
  • IP Phone Boot Process
  • VLAN Considerations
  • Troubleshooting Scenarios
  • Modular QoS CLI (MQC)
  • QoS Policy

Module 9:  Maintaining and Troubleshooting Network Security Implementations
  • Security Features Review – Functional Planes
  • Troubleshooting Management Plane Security
  • Management Plane Security: AAA
  • Management Plane Security: RADIUS & TACACS+
  • Securing the Management Plane
  • Securing the Management Plane - ACS
  • Management Plane Authentication: AAA/TACACS+
  • Management Plane Authorization: AAA/TACACS+
  • Management Plane Accounting: AAA/TACACS+
  • Management Plane: Common TACACS+ Issues
  • Management Plane: TACACS+ Issues – Cont.
  • Management Plane: Common RADIUS Issues
  • Management Plane: RADIUS Issues – Cont.
  • Troubleshooting Control Plane Security
  • Securing the Control Plane: Overview
  • Troubleshooting Data Plane Security
  • Using IOS Stateful Packet Inspection (SPI)
  • IOS SPI Example
  • Zone-Based Policy Firewall Overview
  • ZPF Example Topology
  • ZPF Configuration Example: Process
  • ZPF Configuration Example: Commands
  • Other Methods of Securing the Data Plane
  • Troubleshooting Data Plane Security – Cont.
  • Troubleshooting ZPF Using Syslog - Example
  • Troubleshooting ZPF Using show Commands
  • Branch Office and Remote Worker Connectivity
  • Branch Office & Remote Worker Connectivity Issues
  • Branch Office Connectivity Issues with GRE
  • Branch Office Connectivity Issues – Cont.
  • Remote Connectivity Troubleshooting Commands
  • BO/RW Troubleshooting Example – Main Diag.
  • BO/RW TSHOOT Example 1: Address Translation Error
  • BO/RW TSHOOT Example 2: Crypto Map ACL Error
  • BO/RW TSHOOT Example 3: GRE Config. Error
  • BO/RW TSHOOT Example 4: Recursive Routing Issue
  • BO/RW TSHOOT Example 5: ACL Denies IPsec
  • Unified Communications Commands
  • Converged Network Troubleshooting Commands
  • Example 1: Port Security and Voice VLAN Issues
  • Voice Troubleshooting Example 1 – Cont.
  • Example 2: Invalid Marking of VoIP Packets
  • Voice Troubleshooting Example 2 – Cont.
  • Example 3: ACL and Trunk Issues
  • Voice Troubleshooting Example 3 – Cont.
  • Section 3 Overview
  • Troubleshooting Video Issues in a Converged Network: Video Application Types
  • Common Video-Integration Issues
  • Multicast Operation
  • Troubleshooting Video Integration Issues
  • Video-Integration Troubleshooting Example 1: Performance Issues Due to STP Topology
  • Video Troubleshooting Example 1 – Cont.
  • Example 2: IP Multicast Configuration Error
  • Video Troubleshooting Example 2 – Cont.
  • Demo - Troubleshooting Converged Networks
  • IP SLA Troubleshooting Example
  • AutoQoS Troubleshooting Example
  • Identifying Switch Performance Issues
  • AutoQoS Troubleshooting Example – Cont.
  • Identifying Switch Performance Issues – Cont.
  • Switch Port/Interface Issues
  • Troubleshooting Example: Duplex
  • Automatic Medium-Dependent Interface Crossover (Auto-MDIX)
  • Switch Forwarding Hardware
  • Troubleshooting TCAM Problems
  • Control Plane: Troubleshooting High CPU Load on Switches
  • Troubleshooting High Switch CPU Load
  • DHCP Issues
  • Spanning-Tree Issues
  • HSRP Issues
  • Switch Performance Troubleshooting Issue 1: Speed and Duplex Settings
  • Switch Performance Troubleshooting Issue 2: Excessive Broadcasts
  • Switch Performance Troubleshooting Issue 3: Excessive Security
  • Troubleshooting High Router CPU Load
  • High Router CPU Load: ARP Input
  • High Router CPU Load: Net Background, IP Background and TCP Timer Processes
  • Troubleshooting Switching Paths
  • Troubleshooting CEF
  • IOS Tools to Analyze Packet Forwarding
  • Analyzing Packet Forwarding: Step 1
  • Analyzing Packet Forwarding: Step 2
  • Analyzing Packet Forwarding: Step 3
  • Analyzing Packet Forwarding: Step 4
  • Analyzing Packet Forwarding: Step 5
  • Analyzing Packet Forwarding: Step 6
  • Analyzing Packet Forwarding: Step 7
  • Troubleshooting Router Memory Issues
  • Demo - Network Performance
  • Demo - IP Addressing NAT and DHCP

Module 10:  Review and Preparation for Troubleshooting Complex Enterprise Networks
  • Review of Key Topics: Chapter 1
  • Review of Key Topics: Chapter 2
  • Review of Key Topics: Chapter 3
  • Review of Key Topics: Chapter 4
  • Review of Key Topics: Chapter 5
  • Review of Key Topics: Chapter 6
  • Review of Key Topics: Chapter 7
  • Review of Key Topics: Chapter 8
  • Review of Key Topics: Chapter 9
  • Network Element and Protocol Relationships
  • Troubleshooting Tips and Suggestions
  • Demo - Reviewing Routing and Switching Concepts Particular to Troubleshooting
 

Prerequisites

  • Taking ROUTE v2.0 and SWITCH v2.0 is highly recommended

Knowledge of and experience with the implementation and verification of enterprise routing and switching technologies that includes:

  • Layer 2 switching including VLANs, VLAN ACLs, and switch security
  • Link aggregation protocols
  • Various types of STP
  • Inter-VLAN routing solutions
  • First Hop Redundancy Protocols: HSRP, VRRP, and GLBP
  • Branch office operations
  • EIGRP and OSPF routing protocols
  • Layer 3 path control
  • Redistribution
  • Internal and External BGP
  • IPv4 and IPv6 networking
 

Quiz Information

Review Quizzes
Once a course is completed, test your knowledge by taking our course review quiz! Students have the ability to retake any review quizzes as many times as they wish to ensure they understand the material or to improve upon their scores.

Final Exams
Upon full completion of a training series, students can take a Series Final Exam, these exams are designed to test the students knowledge on all material trained within a series of courses. Students have the ability to retake any final exam as many times as they wish to ensure they understand the material or to improve upon their score.

Related Courses

Data Center and Virtualization ROUTE: Cisco CCNP Implementing Cisco IP Routing v2.0

ROUTE: Cisco CCNP Implementing Cisco IP Routing v2.0

$495.00 $396.00

Learn More
Data Center and Virtualization ICND1: Cisco CCNA Interconnecting Cisco Networking Devices Part 1

ICND1: Cisco CCNA Interconnecting Cisco Networking Devices Part 1

$495.00 $396.00

Learn More
Data Center and Virtualization ICND2: Cisco CCNA Interconnecting Cisco Networking Devices Part 2

ICND2: Cisco CCNA Interconnecting Cisco Networking Devices Part 2

$495.00 $396.00

Learn More
Data Center and Virtualization DESIGN: Cisco CCDA Designing for Cisco Internetwork Solutions

DESIGN: Cisco CCDA Designing for Cisco Internetwork Solutions

$495.00 $396.00

Learn More
Data Center and Virtualization SWITCH: Cisco CCNP Implementing Cisco IP Switched Networks v2.0

SWITCH: Cisco CCNP Implementing Cisco IP Switched Networks v2.0

$495.00 $396.00

Learn More

Got questions? Contact us below or call 877-881-2235

Why Choose 360training.com?

  • Fast and easy courses completion
  • Get an education faster than at traditional colleges!
  • 100% online - No classroom attendance required.
  • Unlimited 24x7 online customer support
  • Over 500,000+ certified nationwide.

Related Courses

Data Center and Virtualization ROUTE: Cisco CCNP Implementing Cisco IP Routing v2.0

ROUTE: Cisco CCNP Implementing Cisco IP Routing v2.0

$495.00 $396.00

Learn More
Data Center and Virtualization ICND1: Cisco CCNA Interconnecting Cisco Networking Devices Part 1

ICND1: Cisco CCNA Interconnecting Cisco Networking Devices Part 1

$495.00 $396.00

Learn More
Data Center and Virtualization ICND2: Cisco CCNA Interconnecting Cisco Networking Devices Part 2

ICND2: Cisco CCNA Interconnecting Cisco Networking Devices Part 2

$495.00 $396.00

Learn More
Data Center and Virtualization DESIGN: Cisco CCDA Designing for Cisco Internetwork Solutions

DESIGN: Cisco CCDA Designing for Cisco Internetwork Solutions

$495.00 $396.00

Learn More
Data Center and Virtualization SWITCH: Cisco CCNP Implementing Cisco IP Switched Networks v2.0

SWITCH: Cisco CCNP Implementing Cisco IP Switched Networks v2.0

$495.00 $396.00

Learn More